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  Serve as the primary awareness voice for City Walk by building a broad and diverse community of support.
• Develop and execute a robust outreach strategy and schedule; set and meet goals related to public advocacy through community campaigns to support initiatives.
• Identify and engage priority external partners to build organization relationships in priority community and mission areas.
• Develop a community contact database system that tracks and organizes community contacts, stakeholders, and calendars.
• Maintain records on outreach activities, progress, status.
• Collaborate to build and support neighboring community efforts.
• Direct the evaluation and processing of leads and inquiries to utilize City Walk BHAM for special events and programs.
• Direct the external communications strategies of City Walk BHAM including website, social media channels, earned and paid media opportunities and corporate partnerships.
• Performs other duties as required.

Work Environment
This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is at times required outdoors and exposed to the elements (heat, rain, etc.).

Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 50lbs items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity.

• Bachelor’s degree in a related field from an accredited college or university.
• Minimum 5 years of experience in a high touch customer focused environment working in both in-person and digital environments demonstrating successful experience building effective development or product-oriented relationships.
• Proven administrative skills in a collaborative environment, as demonstrated by experience in effectively building relationships that support organizational goals and objectives.
• Ability to communicate effectively and enthusiastically with a broad constituency, including community groups, organizations, individuals, volunteers, and staff.
• Effective public speaking, interpersonal communication skills, written communication skills, and relationship building skills.
• Lead initiatives with minimal supervision, while providing appropriate context for internal stakeholders and partners.
• Willingness to engage with the community both inside and outside of City Walk and the ability to commit to evening and weekend work. Primary engagement community is currently the Birmingham area but expected to expand throughout the greater Birmingham area.
• Event planning, program, and project management experience is preferred.
• Valid State of Alabama Driver License.

• Proven expertise and ability to bridge long-term strategy with short-term goals, including the ability to plan and see the “big picture”, ensuring that the team has the necessary direction, information, resources and support.
• Experience in the area of earned income generation and programming strategies, especially those related to public places and amenities.
• Maintains effective relationships with public, promoters, management, BJCC partners and employees in a courteous and diplomatic manner.
• Ability to read, analyze, and interpret general business documents, governmental regulations, read and understand blueprints and schematic designs, floor plans, etc.
• Make basic mathematical calculations.
• Excellent oral communication, written communication, fluency in English, public speaking, active listening.
• Proficient in Microsoft Office software, to include Outlook, PowerPoint, Word, Excel, Teams, and Publisher.
• Thrives in a fast-paced, evolving environment.
• Strong leadership skills including a ‘lead by example’ mentality, setting the tone for the culture and building relationships based on trust, honesty and integrity.
• Diplomatic and professional demeanor.