At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

POSITION SUMMARY:

As a leader in our product management organization, you will have the opportunity to define and lead the implementation of next generation capabilities that transform the way customers interact with the Five Below brand in our retail stores. In this highly cross functional role you will work with our retail operations team and lead an IT product management team that develops and maintains a roadmap of capabilities enabling a modern, technology-enabled in store experience that seamlessly blends online and offline worlds. The role will guide multiple scrum teams in balancing the needs of the long-term roadmap with the imperative to deliver business value frequently through an established agile development process. Product managers are accountable for real-time ‘high-touch’ engagement with senior business leaders for both strategic and tactical initiatives while ensuring our applications uptime and performance meets the operating need.

Job Responsibilities:

• Collaborate closely with the retail operations team to create a roadmap for our next generation of store technology: Point Of Sale, Self Check Out, Store Mobility and Payment systems.
• Manage day-to-day activities of a team of product managers who translate strategy into requirements and prototypes. Acts as mentor and leader; evangelizes user-centric design, obsessing over every aspect of customer experience, supported by product designers.
• Create and optimize processes around building specifications and documentation for the product team
• Actively advocates for agile methodologies with direct reports, peers, and business function owners. Provides coaching and training; ensures quality of agile stories including acceptance criteria.
• Identifies approaches/metrics to measure the benefit of features, fostering a test-and-learn culture that leads to data driven decisions about the roadmap.
• Cultivates a culture of accountability, autonomy, recognition and learning. Reviews progress of product teams at the end of each sprint to ensure iterative and frequent delivery of business value, actively working with leaders from the engineering organization to course correct and/or unblock issues.
• Represents product management function to senior leaders in the store operations organization; influence executives and build bridges with other scrum teams.
• Define requirements, problem solve with engineers and ensure that cross-functional processes are smooth; Communicate critical business-impacting technology issues to leaders in a timely manner and ensure maintenance and critical issues are swiftly resolved.

Qualifications:

• 10+ years’ experience in product management or product ownership of store technology , preferably for a national omni-channel retailer.
• Strong understanding of retail business processes including sales, inventory, labor scheduling, merchandising.
• Understanding of retail in-store technologies such as:
  • Point of Sale, Self Checkout and other customer-facing technologies such as Kiosks, Scan and Go (Aptos, Manhattan Active Omni, Oracle POS, etc)
  • Payment Technologies ( Verifone, Pax, Ingenico, Adyen, Worldpay)
  • Store inventory management, picking/packing/shipping applications for ship from store and buy online pickup in store (BOPIS)
  • Store associate mobile applications for reporting, communication and labor scheduling.
• Experience working with User Experience (UX) designers, wireframes and custom application development is a plus.
• Deep knowledge of Scrum processes and a passion for structured Agile development, documenting solutions to complex business problems, and building excitement and consensus for a roadmap.
• Empathic leadership style that includes being hands-on when needed.

• Relevant undergraduate BA, BS degree in IT or Business or equivalent experience.
• Creative and flexible mindset to planning and problem-solving, ability to lean into the details while maintaining the “big picture”
• Strength in building partnerships; working collaboratively in a matrix, proven influencing skills
• Strong oral, written, and presentation skills and the ability to communicate complex ideas in simple ways to all levels of the organization
• Execution and results focused, with emphasis on on-time delivery, ability to structure complex work streams and work independently and with teams

The pay range for this position is $125,000 to $185,000 annually. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

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