EMAIL OPERATIONS ASSOCIATE

Full Time
Remote
Posted
Job description

Our retail partner is seeking a highly motivated, pro-active, resourceful, and results-oriented individual with a high level of enthusiasm and passion for retail marketing to join their team as an Email Operations Associate.

In this role you will be a key contributor to the Digital Marketing team, responsible for the coordination and execution of digital marketing initiatives across their family of brands. Reporting to the Email Marketing Operations Manager, this position executes a detailed production schedule with an emphasis on email audience targeting to in-box delivery.

Location: Union, New Jersey
Job Type: Contract
Salary: $27 - 37 per hour
Work Hours: 9am to 5pm
Education: Bachelors

Responsibilities:

  • The position is responsible for the successful coordination of operational details of email marketing campaigns including the production schedule and all components for audience testing and targeting.
  • Coordinate with cross-department, Lifestage, and CRM teams to collect relevant and accurate information for the execution of Email campaigns.
  • Ensure complete communication and full understanding of Email and customer needs across all internal teams.
  • Interact with cross-channel partners within the marketing team to ensure high-level execution on all projects, sharing the best practices and test results.
  • Track production milestones to ensure timely delivery of campaign assets.
  • Proactively manage projects, schedules and priorities to ensure issues are resolved and decisions are made to meet timelines and budget expectations.
  • Address and resolve product issues, campaign timing conflicts and communicate decisions to key stakeholders.
  • Provide direction and feedback to creative, production and other key partners based on operational goals. Effectively collaborate with internal and external resources to ensure optimal performance and results.
  • Build positive relationships based on mutual respect, a high level of execution, and excellent communication with internal partners and external resources.
  • Provide feedback to improve vendor performance.
  • Facilitate the QA process by reviewing and approving all campaign test files, providing approval for deployment, and ensuring flawless execution of all campaigns and test scenarios.
  • Participate in the ideation of segmented strategies and personalized journeys to maximize key metrics
  • Review and analyze campaign performance in order to establish benchmarks and inform decision-making on future campaigns.
  • Manage and execute additional marketing programs as assigned.

Qualifications:

  • Experience level: Experienced
  • Minimum 2 years of experience
  • Education: Bachelors

Skills:

  • Email Operations Associate (2 years of experience is preferred)
  • Email Operations (2 years of experience is preferred)
  • Email Marketing Production (1 year of experience is preferred)
  • Email Marketing Campaigns (1 year of experience is preferred)

JOBID: 979758

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