QUALIFICATIONS:

• At least three years of experience working in Employee and/or Labor Relations.
• Strong knowledge of labor law, as well as knowledge of labor practices and principles.
• You may have a legal background.
• You have excellent verbal and written communication and presentation skills and the ability to build trust while maintaining confidentiality.

KEY APPROACHES TO THE WORK:

• Relationship-builder: You are a people-person who can build strong rapport with individuals, across lines of difference, and across all levels and geographies within our organization. Your strong relationships extend across Union officials, employees, and management, and you’re able to maintain positive and healthy working relationships with all these individuals in the face of challenge. You know how to diffuse challenges, make people feel heard and demonstrate respect even when there is disagreement – all of which contribute to your ability to build trust with individuals across all parts of the PPRM team.

• 
  Skilled Communicator: Verbal and written communication is at the heart of what you do. You understand that words and actions are what build trust and relationships, while simultaneously recognizing the importance of what you say. You have advanced written, verbal, listening, administrative and communication skills, especially in times of healthy conflict. You’re able to maintain and even build engagement when things are hard, just as you do when they’re not. You have a deep understanding of and appreciation for confidentiality and practice ethical communication at all times.

• 
  Problem-Solver and Decision Maker: You have outstanding analytical skills and can effectively work to navigate and solve problems, considering challenges from different angles and perspectives, as well as finding common ground when appropriate. You are able to conduct investigations taking place internally, engaging from initial complaints through resolution, and do so while maintaining the highest level of confidentiality. You are motivated by resolving conflict and can balance competing interests thanks to your ability to find common ground, consider constraints, and thoughtfully propose aligned solutions. You are able to make sound decisions regarding interpretation of policies, contracts, and labor laws.
  

• Equity and Inclusion Champion: Issues of equity and inclusion will emerge in many aspects of your work, and you take great care in ensuring your words and actions align to our collective values. You contribute to a team and workplace focused on equity and champion inclusion in your day-to-day efforts. You are able to identify opportunities for improvement in your work and are proactive in bringing us ever closer to our values.

PRIMARY AREAS OF RESPONSIBILITY / ESSENTIAL FUNCTIONS:

• 1)Labor Union Relations: You hold responsibility for building and maintaining positive relationships with bargaining units and across all departments, ensuring staff at PPRM are well positioned to carry out our mission. You are someone who leans into conflict rather than shying away; you see effectively navigating disputes as key to a healthy team and take seriously your role as someone who can resolve challenges. You manage and provide guidance in all aspects of labor relations, including but not limited to:
• Serving as the first point of contact for any and all issues related to and/or involving the Union;
• Managing the Collective Bargaining Agreement (CBA) and providing day-to-day CBA interpretation to supervisors and management teams.
• Coordinating meetings between union officials, legal counsel, employees, and management to support building effective relationships and facilitating the dispute resolution process;
• Assisting and advising managers with scheduling, preparing, and conducting grievance hearings; coordinating team planning and processes for resolution.
• Maintaining accurate files and records, including confidential material.
• Preparing and providing the Union with required reports; processing dues requests; and responding to Union information requests.
• Preparing Labor Relations reports by tracking, analyzing, and summarizing data and trends;
• Participate in contract negotiations by:
• Providing input with the Bargaining Team in establishing negotiations strategy.
• Researching, identifying, and providing labor relations recommendations to Executive and Negotiating Teams upon request.
• Collecting, analyzing, and assembling data to support PPRM’s position in contract negotiations;
• Collecting and responding to Union information requests;
• Assisting with the preparation of PPRM proposals and analyzing Union proposals; and
• Taking minutes

• Providing guidance and support to supervisors for employee growth, recognition, discipline, and performance management.
• Receiving employee concerns regarding workplace issues and managing the issue through resolution.
• Conducting and documenting investigations and/or coordinating the process with legal counsel and third-party vendors as appropriate.
• Writing and revising policies to support PPRM strategy and staying in compliance with state and federal labor laws; assisting with policy implementation as assigned.
• Coordinating communications among management teams regarding employee relations matters, process, and resolution.
• Developing and delivering training programs and materials on PPRM personnel policies and contract administration.
• Analyzing, managing, and supervising employee relations programs as assigned and make recommendations for improving processes and better efficiencies.
• Collaborating with the equity & belonging team to establish equitable policies, CBA language, and human resources practices.

• You lead by example and hold yourself and others accountable to PPRM Values, Services Standards, and the REACT model.
• Participates in abortion services (participation can include referrals, information, education, counseling, performing, scheduling, etc.).
• Other duties as assigned.