Job description

Employee Relations Specialist

Program/Location: Central Office (Mission Bay Park)

Hours: 36 hours per week; Monday - Thursday, 9:00 am to 5:00 pm and Friday 9:00 am to 1:00 pm.

Pay Rate: $32.00 to $40.00 depending on experience

At CRF, we offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to our workforce, and make a difference in our organization!

Department Overview:

Located at our Central office in the Mission Bay area, our Human Resources department provides comprehensive HR supports and guidance to CRF locations throughout San Diego. Our full-service team’s functions include employee relations, performance management, policy education, benefits, recruiting, leave management, accommodations, HRIS management and metrics.

What will you be doing?

• This position handles and supports the employee relations function for CRF under the supervision of the Employee Relations Manager.
• You will conduct investigations and recommend solutions for resolution.
• You will handle simple to complex employee relations issues such as interpersonal conflicts, performance/employee management, and complaints/investigations. You will advise managers on best practices and help them address these issues.
• You will work with employees and management to resolve employee issues quickly, effectively, legally, carefully balancing the needs of the business with the rights and satisfaction of employees.
• You will act as the primary consultant for employees and managers for all leaves of absence and educate employees and managers on leaves; you will coordinate the administration of leaves with employees, managers, and Payroll and Benefits departments.
• You will handle requests for accommodations; educate employees and managers on accommodations; assist managers in completing undue hardship analysis, and make recommendations; you will work with managers to initiate and monitor accommodations over time.
• You will advise managers on performance concerns and make recommendations about performance management including Performance Development Plans, disciplinary action, and termination.
• You will assist in development and presentation of formal and informal trainings to management and employees in areas such as performance management, employee relations, and employment law.
• You will assist in and back up the workers’ compensation function for CRF.
• You'll be an active member of the COVID Response Team.

What you'll need to have:

• Bachelor’s Degree in Human Resources, Business Administration/Management, Social Services/Counseling, or related field is strongly preferred, but additional experience may be substituted for a degree
• A minimum of three to five years of Employee Relations experience, preferably in a company with at least 500 employees
• Extensive knowledge in: employee relations; performance management; legal compliance including Wage and Hour laws, LOAs, and accommodations/ADA
• Working knowledge of benefits, payroll, workers’ compensation, and OSHA compliance
• PHR/SPHR or SHRM-CP/SCP preferred
• Excellent interpersonal skills. Demonstrates initiative, confidentiality, integrity, adaptability, and a results-orientated philosophy supporting the Organization’s mission while being helpful, cooperative, courteous, and respectful
• Excellent verbal and written communications skills required
• Strong problem solving and analytical skills
• Exceptional discretion and ability to maintain sensitive information and ensure confidentiality
• Reliable transportation is required to fulfill the essential functions of this position.
• Ability to pass criminal/background clearance

Benefits: CRF provides benefits to help you balance your work life and your personal life. This is a full-time, benefitted position, including:

• 19 days of PTO per year
• 12 paid holidays per year
• “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage
• Several dental plan options
• Vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending Accounts for medical/dependent care expenses
• Generous retirement plan contributions
• Employee Assistance Plan for you and your family
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth
• Student loan repayment assistance
• We also provide access to student loan repayment/forgiveness programs for graduates

All new hires are required to show proof of completed vaccination and booster before their first date of work, unless legally exempted.

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $32.00 - $40.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• San Diego, CA 92110: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Employee relations: 3 years (Required)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location: In person

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