Legacy Parking is a rapidly growing Parking Management Company that is looking to add a Facility Manager in our Chicago market. The Facility Manager is responsible for assisting the Senior Facility with the complete day-to-day operation of a location. They will act as a liaison to property management, security, tenants and visitors. and assist in the handling of employee, client and customer issues as they arise.

Essential Duties and Responsibilities:

• Assist with the monitoring, review and analysis of the market rate structures
• Daily, Weekly, Monthly and Annual financial and operational reports as required
• Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
• Complete daily collections report and ticket summaries accurately and timely that reconcile with bank deposits on a daily basis.
• Enroll new monthly contract partners, manage parker accounts, manage customer waiting list, issue monthly invoices, collect and post payments to appropriate GL accounts.
• Process invoices.
• Implement all policies and procedures to ensure compliance with all OSHA laws
• Implement and complete other projects, programs and initiatives that may arise from the operation of assigned location(s)
• Lead, direct and develop team of employees to accomplish annual and periodic goals/initiatives
• Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims
• Monitor facility maintenance for cleanliness standards and make recommendations to improve the overall aesthetics of the facility.
• Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the payroll department to ensure pay data is completed properly; work with Human Resources Manager to ensure proper wage and hour compliance.
• Understand, implement and deliver all requirements that are outlined within the contractual agreement between Legacy Parking and our clients.

Minimum Job Qualifications:

• At least 1 year of management experience (service related industry preferred) with responsibility for staffing, scheduling and budgeting/financial management
• Previous parking management position with multiple direct reports a plus
• Bachelor Degree a plus
• Must have demonstrated the capacity to lead and both anticipate & solve problems
• Demonstrated ability to manage multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities
• Self-motivated with a clear, courteous and professional manner
• Effective verbal and written communication skills; Formal presentation skills a plus
• Proficiency with Microsoft Office and appropriate technologies