Financial Customer Service Representative

Full Time
Nashville, TN
Posted
Job description

Title: Financial Customer Service Representative
Pay: $20.35 - $22.50/hr
Location: Nashville, TN | Onsite
Start: Tentative December/January
Hours: Normal Business Hours | Monday - Friday
*Contract to Hire*

Job Description:
Answer inbound calls from our internal clients at the branches.
Supporting Financial Advisors on the products offered by Banking, i.e., mutual funds, investment accounts, etc. *
Educate clients on account services and capabilities
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

Your Team:
You'll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you'll play an important role in providing excellent service to our internal clients, the branches and external clients.

Your Expertise
Detail-oriented

Proficient in Microsoft Office Suite
4 year degree in related field
The top candidates have previous work experience with other wealth management and investment companies like Edward Jones, AXA Advisors, Northwestern Mutual, etc.

#CSUBS

Job Types: Full-time, Contract

Pay: $20.35 - $22.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Nashville, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Banking: 1 year (Required)

Work Location: One location

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