Position Summary:

• A Fingerprint Clerk is responsible for the Safe Release Program providing sponsors with support by filling out documentation, taking digital fingerprints, and submitting them to Lutheran Immigration and Refugee Service (LIRS) to assist with family reunification.

Job Duties:

• Execute digital and/or paper fingerprint services, document, and send to appropriate stakeholders following Safe Release Services (SRS), and organization guidelines.
• Coordinate appointments for and execute initial screenings for potential clients.
• Give referrals to clients as needed.
• Maintain case files in accordance with program requirements.
• Complete monthly reports.
• Help front desk staff with interpretation needs.
• Coordinate appointments with regional SRS case managers for fingerprints.
• Manage all functions of digital and paper fingerprint equipment and notify technical support of any issues when necessary.
• Other job-related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Must pass Federal background check
• Must obtain a tuberculosis test with negative results
• Must complete LIRS training within 14 days of hire to be eligible to conduct fingerprinting
• Regular and predictable attendance, and promptness for work.
• Commitment to uphold the mission, vision, values of Lutheran Family Services.
• Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.

Position Competencies:

• Self-monitoring
• Organizational Skills
• Relationship builder
• Decision Maker
• Empathy

Education and Experience:

• High School Degree or equivalent is required.
• Bilingual language skills required (Must be fluent in English and Spanish).
• At least one year of human services experience is preferred.
• Demonstrated understanding of and ability to work with people of migrant backgrounds.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional travel to United Postal services to mail out fingerprints.
• In-office work environment.
• Company issued laptop and cell phone.

Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.