Department Information

The University makes available a broad array of credit and non-credit courses, seminars and workshops through the Division of Extended Studies. Some programs are offered on campus and others at off-campus sites more convenient to persons living outside of Pueblo. Off-campus instruction sites include Colorado Springs, Castle Rock, and Fort Carson.

The Division of Extended Studies provides courses to full-time, part-time, and non-traditional students. Many educational methods—classroom instruction, correspondence courses, online courses, conferences, workshops, and seminars—are utilized to expand educational access and meet the needs of students at convenient times and settings. Students may earn academic credit toward a degree, study for career advancement, or pursue cultural and vocational interests.

Description of Job

The Fort Carson Student Services Coordinator is primarily responsible for the on-site coordination of services at the Ft. Carson Education Center in Colorado Springs. This position will secondarily be responsible for on-site coordination of services at the secondary CSU Pueblo location in Colorado Springs. This position helps active-duty soldiers, their dependents, and veterans to become students at CSU Pueblo through assistance with application, TA benefits, registration support, and advising processes. The position also provides administrative help for in-person courses at Fort Carson as well as participating in recruitment events, registration fairs, and marketing and outreach efforts necessary to help ensure enrollment success.

Primary Duties
Student and Program Support

• Provides comprehensive administration for CSU Pueblo operations at Ft. Carson Education Center including maintaining policies and procedures, assisting staff and students in choosing courses to support student success and conversions to degree-seeking status, instructing students on the procedures for applying for admissions, financial aid, registration, student support services, paying for courses and securing payment verification.
• Instructs and advises students in the proper procedures when applying for Active Military Tuition Assistance (TA). Coordinates with the Military and Veteran Success Center for Veteran student support and the tracking of active-duty students and billing processes of students using TA; this also includes the updating of CSU Pueblo programs and tuition and fees in all military branch portals as required by each military branch. Enters grades for active-duty soldiers in the military portals. Acts as a liaison for students using military tuition assistance.
• Creates and loads degree plans in TA portals.
• Assists students, staff, and faculty in accessing courses and the CSU Pueblo office at Fort Carson. Actively establishes positive working relationships with partner/site system staff members to support program efficacy and growth.

Recruitment and Outreach

• Coordinates with the Division of Enrollment Management to support recruitment and conversion of prospective and non-degree students from events and other efforts at the Education Center.
• Provides proactive outreach to military, veteran, and civilian communities to promote courses at Ft. Carson or other CSU Pueblo locations.
• Coordinate with the Division and marketing resources to prepare materials including flyers and other promotional publications for outreach opportunities including but not limited to fairs, community outreach activities, and community college partnerships.

Class Scheduling and Support

• Coordinates with the Division and departments to determine offerings at Ft. Carson to ensure classes have adequate space and technology resources for class instruction; works with the Colorado Springs team to ensure courses are listed and available for registration.
• Supports faculty onboarding to include recruiting, recommending, orienting, and supporting access to Ft. Carson.

Division and University Affairs

• Participates in Division and University affairs at CSU Pueblo, satellite and system locations as necessary to enhance the assigned programs' performance and quality. Works to meet the expectations of the university's mission and vision.
• Recruits, schedules, trains, and supervises student workers and part-time staff as needed.

Ancillary Duties
Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution
• Working knowledge of Microsoft Office programs and enterprise information systems
• Demonstrated ability to effectively communicate verbally and in writing
• Demonstrated project management skills
• Minimum 1-year full time professional work experience
• Experience working in an environment that promoted diversity and inclusion

Preferred Qualifications

• Bachelor’s degree in education, marketing, mass communications, or closely related field
• Demonstrated ability to manage complex processes across multiple sites
• Experience working in higher education
• Experience working with competing priorities and multiple time-sensitive projects; knowledge of college admissions, advising, enrollment, and financial aid procedures
• Experience working with active military and military family member students.
• Experience working with exterior partners and diverse student populations

Condition of Employment
Evidence of your being fully vaccinated for COVID-19, or applicable exemption, is required as a condition of employment with CSU Pueblo. Employment is contingent upon your submission of records showing full vaccination for COVID-19, or receiving the first dose of a two-dose vaccine—or a single dose vaccine—before your hire date and submitting evidence of a second dose (as necessary, based on vaccination type) within 30 calendar days of your hire date, or completion of an exemption before your hire date.

Information about medical and non-medical exemptions is available at https://www.csupueblo.edu/coronavirus/vaccinations/index.html. Those employees who qualify for an exemption may be required to follow additional public health requirements or precautions, such as isolation, quarantine, testing, or other measures, particularly if there is a COVID-19 outbreak, in accordance with the direction and guidance of public health officials and University and CSU System policy.

Salary Range
$45,000 - $50,000

Supplemental Information

All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position:

• 
  a letter of intent (cover letter)
• a current resume or CV
• unofficial or official transcripts showing required degree conferred

Additionally, applicants must include current contact information for three professional references, either within the online application or as an attachment.

Applications submitted without the required attachments/information listed above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until filled; applications received by 4pm Monday, March 6th, 2023, will receive full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical Insurance and Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flexible Benefit Plan
• Basic Term Life Insurance
• Voluntary Term Life and AD&D Insurance
• Long-Term Disability Insurance
• Employee Assistance Plan (EAP)
• Travel Accident Insurance
• Voluntary Critical Illness and Accident Insurance
• Wellness Incentive Program
• Annual & Sick Leave
• Retirement Plans

About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities. If you need accommodations, please contact the Office of Human Resources& Institutional Equity at (719) 549-2441 or hr@csupueblo.edu .

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.