Job description

Are you an enthusiastic Front Desk Assistant who loves dentistry? Does helping patients to schedule the care they need for their oral health drive your dental passion? Do you desire to be part of a team that focuses on teamwork to be able to deliver an outstanding patient experience? If your answer is yes, look no further. Casey Williams, DMD could be your new forever team.

At Casey Williams, DMD, a Progressive Dental Concepts supported practice, we are looking for a skilled Front Desk Assistant who will continue to enhance our remarkable practice through teamwork and partnership. Our patients are our number one focus, and our Front Desk Assistants are a vital part of the overall patient experience, ensuring excellent customer service to every patient. Our patients are family, and our families deserve the best care in town. If you want to be part of something bigger, something life changing, apply today.

Who is Progressive Dental Concepts?

Owned and operated by dentists, Progressive Dental Concepts is a locally owned and community focused dental support group dedicated to the growth, values, and lifestyle of dental professionals. Fast-growing, we are the largest general dentistry practice group in central PA.

We care about our teams. Our culture encourages our team members to continue to learn and grow within the dental field. We provide educational support and advancement opportunities to accelerate your dental career.

Responsibilities:

As a Front Desk Assistant, you are an essential member of our administrative team. You will partner with our talented doctors who are committed to providing excellent dental care to our patients. Responsibilities for the role include:

• Welcome patients in the dental office
• Schedule appointments
• Answering patient care calls
• Verifying patient insurance prior to patient appointment
• Creating accurate treatment plans
• Collecting copays at time of service
• Maintain accurate patient records and assist with payment procedures
• Maintain patient confidentiality through HIPAA compliance
• Document and update patient personal and insurance information in Open Dental
• Follow all OSHA guidelines and regulations
• Interact with Front Desk, Dental Assistants, and other Hygienists daily, in a cooperative and friendly manner
• Provide outstanding written and verbal communications skills

Job Type:

· Full-time

Benefits:

• Excellent health insurance options, including a health savings account
• Free Dental minus lab fees
• Vision Insurance
• Company Paid Life Insurance
• World-class 401(k) plan, with matching up to 4% of your pay
• Eligibility for retirement benefits after 90 days of service
• Company-paid access to financial planning services
• 2 Weeks of Vacation
• 6 Paid Holidays
• Referral program
• Educational Assistance

Schedule:

• Monday to Friday

Supplemental Pay:

• Opportunity for Bonus

Experience:

• Front Desk Assistant: 1+ years of experience preferred

License/Certification:

• None

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dental Front desk: 1 year (Required)

Work Location: One location

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