Job description

The Pickleball Hall, Suffolk County's premier pickleball facility, is seeking friendly and personable Front Desk Associates. The Front Desk Associates are responsible for creating and maintaining a friendly, welcoming, and fun environment at Pickleball Hall. Front Desk Associates are the people who greet each of our members warmly, with enthusiasm and consistently go above and beyond to enhance our members’ experience. As a Front Desk Associate, you will be responsible for providing a superior level of customer service to current Pickleball Hall members, prospective members, and guests. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Equally important is the emphasis that these tasks are to be performed in a manner that delivers an amazing experience for our members and guests.

In addition, the front desk associate is responsible for:

• Greeting every member enthusiastically as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Giving tours to potential members around the club with the goal of signing up the person for membership.
• Answer phone calls in a professional and energetic manner.
• Actively participate in ensuring the club is spotless including ensuring restrooms are clean and sanitized, stocked and clutter free and regular, consistent cleaning of the courts.
• Resolve members' requests and concerns with a sense of urgency and escalate to the Club Manager as needed.
• Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, and collecting unpaid balances.
• Execute food, drink, and retail transactions.

Qualifications:

• 6-12 months of experience in a customer service environment is preferred
• Must be 18 years of age or older
• Willing to become CPR/AED Certified •
• Basic computer proficiency
• Basic social media skills to promote activities at Pickleball Hall

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.