#119728 Front Desk Coordinator-Medicine Specialties

DESCRIPTION

Under the supervision of the Practice Manager/Supervisor, the Front Desk Coordinator is responsible for providing excellent patient service, registration, appointment scheduling, insurance verification, ensuring insurance authorization for every visit or follow cash pay policy and collection of copays. Ability to accurately following verbal and written policy and guidelines. Other duties as assigned.

MINIMUM QUALIFICATIONS

• A minimum of three (3) years recent related experience.

• Strong problem-solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met.

• Proven ability to work in an interactive environment and possess excellent customer service skills both in person and over phone.

• Excellent communication skills with the ability to communicate clearly both verbally and in writing.

• Proficiency using Microsoft Applications i.e., Outlook, Word, share point, and Teams. Proven computer skills and be able to work between multiple systems during calls.

• Self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization.

• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.

PREFERRED QUALIFICATIONS

• EPIC experience.
• Call Center experience.
• Private practice experience.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.