Job Title: Front Desk Receptionist
Department: Quality - Clinical Care

About the Role:

We are currently seeking a highly motivated Front Desk Receptionist. This role will report to a Manager - Post Acute Care and enable us to continue to scale in the healthcare industry. As a Front Desk Receptionist, you are part of a team that actively supports patients in maintaining their good health. Your role will be to connect members with access to recommended services, provide health education, and carry out other duties to help patients manage their care.

You are:

• Comfortable with ambiguity and biased towards action

• Relentlessly resourceful
• Growth-oriented
• Mission-driven

What You'll Do:

• Answer incoming telephone calls, redirect phone calls accordingly, and take messages as needed
• Answer inquiries regarding the company, the department, or general services
• Communicate effectively with members in a professional and respectful manner
• Greet members entering the building
• Provide general administrative assistance to team members
• Helping in-person member appointments.

Minimum Qualifications:

• Associate’s Degree required or 12 months of related experience and/or training; equivalent combination of education or experience
• Fluent in Chinese Mandarin and Cantonese language
• Experience in customer service/interfacing with members

Who We Are:

ApolloMed (NASDAQ: AMEH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

Our platform currently empowers over 10,000 physicians to provide care for over 1.2 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Our Values:

• Patients First

• Empowering the Independent Provider
• Be Innovative
• Operate with Integrity & Deliver Excellence
• Team of One

Environmental Job Requirements and Working Conditions:

• This position is in office. The office is located at 568 Garvey Ave, Monterey Park, CA 91754.
• The target pay range for this role is $16.50 - $28.50 per hour. This salary range represents our national target range for this role.

ApolloMed is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@networkmedicalmanagement.com to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.