Job description

Tyler Animal Emergency Hospital is looking for a front desk receptionist to join our team.

As the first person our clients see and talk to, the front desk receptionist is a vital individual that supports the veterinarian office by maintaining a calm and professional demeanor, performing everyday necessary tasks (as outlined below), and helping to maintain the cleanliness of the facility.

*Due to patient care, please do NOT call the hospital in regards to your application. All communication regarding interviewing and hiring will be handled through Indeed via the hiring manager. *

Front Desk Reception Responsibilities:

• Greeting clients and gathering information upon arrival
• Identify and work compassionately with clients in various emotional states
• Managing record requests between other hospitals and specialty practices
• Input client and patient information into system (Avimark)
• Relay appropriate information to/from clients to doctors and/or management
• Answering phone calls and handling as appropriate
• Collecting payment from clients and preparing end of day deposit
• Assist in cleaning the hospital including but not limited to keeping reception desk area, bathrooms, exam rooms and break room when needed
• Computer skills: Able to use windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program
• Send out sympathy cards as needed
• Other duties as assigned by doctors or management

The receptionist work schedule includes:

Rotating Schedule - 4 on, 4 off.

• Weekday (M-F) hours: 4pm-2am
• Weekend (Sat/Sun) hours: 12pm-2am
• Holidays

See Job Details for Benefits

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary experience: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person

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