Job description

Job description

In accordance with the CMS mandate, all employees must be fully vaccinated against COVID-19 or approved for a medical or religious exemption from vaccination. Prior to commencing employment, individuals must have received at minimum the first dose of a two-dose COVID-19 vaccine, the single dose of a single-dose COVID-19 vaccine, or submitted a written request for medical or religious exemption, per company policy. Individuals who are granted an exemption may be required to undergo weekly testing and regular masking to ensure patient and staff safety.

Position: Front Desk/Referral Clerk

Location: Cumberland Family Medical Center - Burkesville, KY

Responsibilities/Duties:

• Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
• Ensure complete and accurate registration, including patient demographic and current insurance information.
• Assemble information concerning patient's clinical background and referral needs.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.
• Present necessary medical information such as history, diagnosis and prognosis.
• Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Review details and expectations about the referral with patients.
• Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns.
• Establish and maintain relationships with identified service providers.
• Ensure that referrals are addressed in a timely manner.
• Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
• Other duties as assigned.

Qualifications:

• High school diploma/GED.
• Strong customer service focus.
• Effective verbal and written communication skills.
• Teamwork orientation.
• Organized and able to manage competing priorities.

Job Type: Full-time
Job Location: Burkesville, Kentucky
Industry: Healthcare - Health Services, Managed Care
Compensation: Negotiable based on experience
Benefits Offered: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
In accordance with the CMS mandate, all employees must be fully vaccinated against COVID-19 or approved for a medical/religious exemption from vaccination. Individuals granted an exemption may be required to undergo testing to ensure patient/staff safety.

Work Location: One location

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