General Purpose:

The Garden Center Associate provides customer-friendly service to our valuable customers and provides the quality products that Adams is known for. This means fulfilling customer requests, keeping all displays stocked and organized, keeping the department clean, and being the primary line for quality control in the department.

FLSA Status: Non-Exempt

Reports To: Garden Center Manager, Garden Center Assistant Manager, Garden Center Supervisor

Job Description:

• Ensure that customers receive the best customer service by providing friendly, polite, and knowledgeable service
• Greet customers personally and thank them appreciatively for shopping at Adams
• Be the primary line for quality control: look for packaging issues, and be vigilant about quality and presentation of all products put out for sale
• Keep all areas of the department clean and organized, including sales floor
• When a customer needs assistance, give the customer priority over the task at hand
• Make sure shelves and displays are kept fully stocked and organized with correct signage
• Unpack, price, and stock inventory
• Load cart and/or vehicle for the customer
• Operate the register and FM
• Bag Garden Center products
• Greet customers at the register and on the phone
• Maintain indoor and outdoor area (sweep floors and sidewalks, dust shelves, neaten products and displays)
• Responsible for watering plants and cleaning the polyhouse

Physical Requirements:

• Sweep floors

• Consistently lift up to 50 lbs.

• Use fingers to type on register

• Climb ladder/step stool

• Squat, stretch and stand on feet for duration of scheduled shift

• Verbally communicate well

• Work outdoors in all seasons and weather conditions

• Stand for long periods of time

• Ability to work in extreme temperatures

Mental/Reasoning Requirements:

• Ability to read and write

• Basic math skills

• Organizational skills

• Communicate effectively with customers, co-workers, and managers

Disclaimer:

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.