General Assistant (Night Shift Front Desk Clerk)
Job description
Employees are representatives of the Richard A. Henson Center and University of Maryland Eastern Shore, and are expected to conduct themselves appropriately at all times. The front desk agents are responsible for assisting guest with all stages of their stay. They are expected to follow the directives of their supervisor/manager and be flexible in job assignments.
- Furnish customers with outstanding service, provide information about the campus, and direct visitors to the proper offices situated within the campus community.
- Set-up & breakdown of equipment and furniture when needed, perform basic set up activities (i.e. moving tables, chairs, projector screen set-up).
- Work closely with housekeepers to keep room status reports up to date and coordinates request for maintenance and repair work.
- Maintain the cleanliness and neatness of front desk and lobby area
- Keep record of occupied rooms and guest accounts
- Create and confirming hotel reservations
- Create Hotel Room Key Cards
- Process Guest Check-ins and Checkouts
- Setup/Stock Breakfast room food
- Check The Events Management System (EMS) for events
- Prepare and complete night audit and closing shift procedures
- Perform all other duties assigned by Henson Management
- Strong communication and interpersonal skills.
- Strong customer service skills.
- Ability to work in a diverse environment.
UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.
jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.