Do you love the outdoors? Are you looking to share your expertise, experience, and excitement for the outdoors with others? Do you want to be part of an outdoor community that is environmentally minded? Join our team! We are looking for people with an eco-conscious mindset and a passion for hospitality to join our team!

Village Camp is actively seeking an experienced Outdoor Hospitality Professional to join our team and launch our newest brand, Village Camp – Flagstaff. This role will be integral to the brand and is a fast track to RVP with 3 more properties ready to rebrand after this. We are planning to open the Flagstaff location in May 2023, and we are looking to make immediate hire for pre-open marketing and construction responsibilities.

Village Camp is the ultimate getaway for those with an adventurous spirit, love of nature, and active lifestyle! Founded in 2020 as the newest brand of outdoor hospitality from seasoned operator, Roberts Resorts, Village Camp focuses on bringing people closer to nature with state-of-the-art facilities, unique accommodations, and specialized onsite programming. Village Camp is an experience brand that strives to create community among our team members, guests, and owners alike.

Ready to join our adventure? Fill out an application and tell us why you are the right person for this role!

ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO...

PRE-OPENING

• Overseeing completion of Village Camp Flagstaff construction
• Onboarding of reservation software for entire property
• Completion of standard operating procedures of Village Camp
• Hiring of all team members
• Obtaining all necessary permits to operate RV Park and structures needing permits in Coconino County
• Completing 30/60/90 Plan for pre-open launch
• Develop marketing plan for Village Camp Flagstaff that includes channels, strategies, and budget
• Successfully completing launch of VC Flagstaff

DAY-TO-DAY

• Responsible for hiring, training, supervising, and firing onsite resort team members
• Setting procedures to accomplish objective
• Working knowledge of landlord tenant acts
• Establishing property and grounds maintenance schedules
• Organize, submit, and oversee all Capital Improvements
• Safeguard and Implement changes to ensure the overall integrity of community
• Oversee each property management team’s attention to detail regarding:
• Property Maintenance
• Confirm onsite guests following rules and regulations
• Collection of all fees
• Maintain high standards of business ethics
• Ensure appropriate licenses, permits, etc. are renewed
• Maintain all operational files
• Maintain all Guest Files
• Petty Cash Reconciliation
• Manage workflow between corporate and property levels
• Standardized meetings with department heads
• Positive Attitude, great rapport with current guests to encourage referrals
• Work closely with sales department to make them successful throughout transactions
• Be a servant leader to all staff and clients
• Be consistent in reviewing competitor rent, websites, incentives, and activities
• In-depth knowledge of operational systems such as Campspot, Rent Manager, Newbook
• Help draft and implement new policies and operational handbooks

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

THE RIGHT PERSON WILL…

• Minimum of two years equivalent experience in an upscale hospitality environment.
• Previous experience with hotel PMS and POS systems.
• Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred
• Comfortable working with a wide variety of guests and employees, and able to negotiate through difficult situations
• Strong management and relational skills
• Thoroughness and an Attention to Detail
• Excellent and Attentive Customer Service
• Must be able to stand often and regularly walk around the property, including up and down stairs.
• Must be able to occasionally help others with lifting objects up to 50 pounds
• Must be comfortable in and enjoy working in the outdoors. You also must be able to hear well enough to communicate on the phone and in person; and see well enough to work on a computer, read reports and drive

BENEFITS...

• Medical, Dental, and Vision
• Voluntary STD, LTD, Life, Accidental, and Critical Illness
• PTO and 10 Paid Holidays
• 401(k)
• Working in some of the most beautiful places on earth!

DIVERSITY, EQUITY, AND INCLUSION...

At Village Camp, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.