Job description

About us

The Glass shack is a small family business in Jasper, GA. the Glass Shack was established in 1999. We strive for excellence in customer service and building relationships with our customers through teamwork,commitment and integrity.

Our work environment includes:

• Casual work attire
• friendly atmosphere
• caring autmosphere

The Glass shack is a small growing family business. specializing in residential and commercial glass. We are seeking an experienced glazier/installer for immediate hire. Prior experience installing insulated glass units, replacement windows, shower enclosures, mirrors, and other residential glass applications is highly preferred . Wages based on experience. Please respond with contact information and resume to be considered for immediate hire.

Roles & Responsibilities:The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home or office as part of the final fulfillment (installation) process.

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s) • Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...

• Communicate to office AND customer if we'll be late for scheduled installation appointment • Upon arrival at customers home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.

• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site

• If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customers satisfaction at a later date.

• Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.

• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...

• Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

• A Customer first attitude, and the ability to communicate well with Customers

• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100 lbs. unassisted Required Skills:

• Residential glass replacement including single/double pane window glass, shower enclosures, etc...

• Residential window/door installation including new construction and retrofit

• Occasional Wood rot repair/replacement

• Window/door maintenance, weatherization, and repair

• Effective troubleshooting skills

• Excellent verbal/written communications skills

• Hardworking, motivated, with excellent organizational and time-management skills

Compensation is based on experience.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Jasper, GA 30143: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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