Position Summary:

Under general supervision from the Program Manager, this position performs professional duties in planning, coordinating, implementing, and supervising events to include: special events, festivals, concerts, performances, and other events as assigned.

Essential Functions (including, but not limited to):

• Works with GGP Parks Programming Dept. to plan and implement diverse park programming for all abilities and ages; fitness, concerts, markets, etc.
• Oversees events and programs as assigned across various venues; ensures that all are consistent with facility policies and procedures, as well as its high standards of excellence and quality
• Assists in event research for program development as assigned
• Knows and understands the layouts of all events and GGP Parks facilities; conduct and lead walk-throughs with other Departments and/or External Partners to review needs, explain services and determine best use
• Advises External Partners, Performers, and vendors on setup options and equipment needed to achieve desired results
• Responsible for event check-lists, timeline management, coordination with Stakeholders, and successful execution of events as assigned
• Provide clerical support, program registration, answer telephones, and maintain correspondence with other departments; may respond to public inquires about programs in the park
• Assists Manager with contract and invoice development and processing related to Performers, Program Participants, Presenters, External Partners, and Vendors.
• Directs the work of contract and Volunteers; including all event support Staff and third party Vendors for infrastructure setup/tear-down
• Understands requirements and elements of each public and/or private event and/or rental
• Inputs, retrieves, and updates event set up information; works closely with Production & Operations Teams
• Coordinates set-up and on-site roles for events as assigned; may actively be a part of program set-up/tear down and day of management
• Conducts pre and post inspections of event footprints at event start or facility open/close; ensure areas are clean and safe for external partners and park guests
• Provides clear, concise, and timely communication for vendors, performers, presenters, and all GGP Parks Departments
• Assists with day-to-day operations of the in-house event management software if applicable
• Develops and maintains effective relationships with local vendors, performers, service contractors, and other suppliers of event services
• Coordinates volunteer requests with Volunteer Manager as needed
• Works across departments to develop plans and anticipate issues of traffic flow & crowd control; taking necessary steps to ensure safety of all facility clients and patrons
• Assists in management of inventory related to program equipment, costuming, and event related giveaways
• Cross-utilized for staff support across all GGP Parks facilities and programs as assigned (Guthrie Green, Gathering Place, LowDown, Flyloft)
• Monitors time and expenses in accordance with established procedures
• May perform occasional custodial maintenance or operations work involving event related elements
• Follows all safety rules and regulations & attends trainings as required, to minimize risk of accidents
• Maintains proper reporting procedures for event reports, incident reports, attendance logs, & maintenance work orders
• Maintains tidy and organized event facilities, offices, and storage areas
• Works varied and long shifts including holidays, weekends, nights and events
• Other duties as assigned by management and/or leadership.

Qualifications:

• 1 to 2 years related experience or equivalent combination of education and experience in parks and recreation, event management, or related field of study

Preferred Qualifications:

• Bachelor’s degree in parks and recreation, event management, or related field of study

Skills & Experience:

• Provide a unique and top-tier level of guest satisfaction by embracing the park’s culture as directed
• Conduct all activities in alignment with principles and integrity of the George Kaiser Family Foundation
• Protect and enhances Gathering Place brand in the best interest of the Community, The George Kaiser Family Foundation, donors, and all Stakeholders
• This position will work with the public, handle multiple projects simultaneously, and work under deadlines
• Possess decision-making, problem-solving, and organizational skills
• Capable of following and giving instructions; must work well with others• Should be highly motivated with strong ability to set priorities• Interact professionally with a variety of community Partners and interdepartmental relationships
• Deliver high-quality customer service to internal and external audiences, and respond to participant evaluations and feedback as necessary
• Work independently and as a part of a team
• Able to multitask while maintaining efficiency, establish priorities and proceed with objectives
• Excellent work ethic, takes pride in their work, and pays close attention to detail, self-starter
• Professional appearance, able to establish and maintain positive working relationships
• Effective verbal and written communication skills
• Highly organized, able to establish and maintain office organization
• Willing to learn in both formal and informal settings

Physical Requirements:

• Able to complete the physical demands representative of those that must be met by an employee to successfully perform the essential functions of this job are typical in event management
• Lift and/or move up to 50 pounds
• Comfortable working outdoors in all elements
• You will subject to exposure to excessive noise, extremes in temperature, humidity or wetness, dust
• You will need to be available to work varying shifts or hours based on park hours such, opening and closing shifts, weekends and holidays
• This position will need to stand and/or walk for more than 4 hours at a time

Computer Proficiency:

• Must be proficient with Microsoft Suite and be able to adapt well to various other computer programs.
• Experience with Adobe Creative Suite is a plus

Organizational Relationships:

• Formally reports to Program Manager