Job description

Job description

Job title: Healthcare Admin Assistant

Department: Front & Back Office

Reports to: Practice Manager

Location: Lincoln (2 Wake Robin Rd. Lincoln RI) or

North Smithfield (594 Great Rd. North Smithfield RI)

Salary: $19-$22 per hour

Job Summary:

The Healthcare Administrative assistant will report to and directly assist the Practice Manager. This full-time position requires a dependable, mature, career minded individual who can work a rotating flexible schedule to include periodic evening and weekend shifts. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

As a Medical administrative assistant, you will perform various tasks daily so you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you can combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.

Ultimately, you should be able to assist in ensuring our medical facility’s smooth operation in the absence of the Practice Manager.

Job duties include:

• Register patients according to established protocols
• Assist patients with initial paperwork
• Update and maintain patients’ health records
• Answer patients’ queries and ensure quality customer service
• Collect copays and payments
• Assist medical staff as needed
• Process medical records requests
• Audit and process patient payment day sheets
• Assist Practice Manager with special projects
• Resource to staff team for training & coaching

Job Types: Full-time

Salary: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Urgent Care

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Rotating shift
• Rotating weekends
• Weekend availability

Work setting:

• Clinic
• Outpatient

COVID-19 considerations:

All patients and staff are required to wear masks. All PPE is provided

Education:

• High school or equivalent (Preferred)

Experience:

• Experience with EMR. eClinical Works (ECW) a plus
• Knowledge of basic computer skills a plus
• Knowledge of healthcare operations a plus
• Excellent organizational and multitasking skills a must
• Customer-oriented communication skills a must
• Knowledge of general administrative; clerical; medical insurances & billing procedures a plus

Work Location: Two locations

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Urgent Care

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Rotating shift
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Lincoln, RI 02865: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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