Job description
Job Description :
Description :
Oversees timely delivery of quality technical support to internal and external customers. PC imaging using SCCM; software installation and end user troubleshooting.
Interview will be Remote.
Our Client is currently seeking an individual to work and support the desktops and laptops. This work will include deploying new computers and mobile devices. Technologies that this position will be working with will include the following: MS Office 365; OneDrive; MS Endpoint Configuration Manager; Windows 10; Defender ATP Anti-Virus; Group Policy; Active Directory; Dell PC & Laptop support; Apple iPad; MS Surface; HP MFP & Laser Printers. This position is being hired to work specifically on a project to breakdown and setup workstations through our central office over the next 5 months. They will also be distributing peripherals to individual employees.
EXAMPLE OF DUTIES:
The selected candidate will be actively involved with the design, support, and long-term
future of Client projects and initiatives such as the following:
- Answer helpdesk calls and provide Tier I and II support, including basic system malfunctions up to and including full system replacements
- Collect and analyze data to identify potential security violations, including ensuring compliance with technology/data security policies and procedures
- Configure and deploy client workstations and associated operating systems and applications software
- Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals, including all iOS and Android Mobile Devices
- Receive and inventory new equipment and prepare used equipment for surplus disposal
- Apply and grant permissions on approved system access requests
- Effective written and verbal communication skills
- Other related duties as required
Oversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree.
RELEVANT WORK EXPERIENCE: 4 yrs.
Job Type: Contract
Salary: $30.00 - $33.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Trenton, NJ 08625: Reliably commute or planning to relocate before starting work (Required)
Experience:
- AWS: 1 year (Preferred)
- ASP.NET: 1 year (Preferred)
- APIs: 1 year (Preferred)
Work Location: One location
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