Job description

Touched By Angels Home Healthcare (TBA) is a rapidly growing full- service Home Care Agency looking for an energetic and dedicated team member who is willing to learn new skills and improve our business processes.

Job Summary:

The Office Assistant is a professional employee, who assists in the coordination of the agency’s daily operations including but not limited to; standard clerical duties, performing various administrative tasks and overseeing different organizational phases of patient care coordination to ensure smooth operations in a healthcare office. It is a highly interactive position that requires the highest level of professionalism, great computer skills and excellent communication skills.

Responsibilities/Knowledge/Skills:

• Maintain excellent relationships with clients, staff and providers.
• Direct, coordinate and oversee the daily operations of the home care agency.
• Daily telephone communication with clients, aides, insurance companies, case managers and prospects.
• Ability to maintain confidentiality and exercise extreme discretion.
• Flexible and approachable personality style to work with diverse personalities.
• Ability to effectively communicate information to employees and management orally and in writing.
• Excellent problem solving/judgment skills and a high level of attention to detail and accuracy.
• Be able to organize, prioritize, and coordinate multiple work activities and meet critical deadlines.

Requirements:

• Experience in Home Care or related field regarding recruiting, medical staffing, home health, assisted living, healthcare or personnel management.
• Proficiency with Microsoft Office, Outlook and web applications. Must be able to use Word and Excel at the intermediate level.
• Strong customer service orientation.
• Participate in the after-hours, weekend and holiday staffing coverage rotation.

Benefits:

We offer a welcoming, friendly work environment with a full range of benefits including, paid time off, medical and dental insurance.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: One location

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