Job description
Overview:
Hospital Assistance Interviewer
Interviews patient to determine eligibility for financial assistance, maintain records and prepares necessary applications for County reimbursement, responsible for keeping track of all self pay accounts.
Join our team and unlock your potential!
VHC Health is a 453-bed nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Hospital by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award™ for the 10th year in a row and VHC has ranked Number 2 in “Best Hospitals” in the Washington, DC metropolitan area by U.S. News and World Report's 2021-2022 rankings. At VHC we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients. Qualifications:
Hospital Assistance Interviewer
Interviews patient to determine eligibility for financial assistance, maintain records and prepares necessary applications for County reimbursement, responsible for keeping track of all self pay accounts.
Join our team and unlock your potential!
VHC Health is a 453-bed nationally recognized Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations), a designated Level II Trauma Center and a recognized Magnet Hospital by the American Nurses Credentialing Center. We are proud to announce that the Leapfrog Group has awarded the hospital with an 'A' grade in Hospital Safety for the 19th year in a row, achieved an Outstanding Patient Experience Award™ for the 10th year in a row and VHC has ranked Number 2 in “Best Hospitals” in the Washington, DC metropolitan area by U.S. News and World Report's 2021-2022 rankings. At VHC we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients.
- High school diploma or equivalent is preferred
- Experience in Healthcare field preferred
- The interviewer is responsible for completing at least 25 accounts per day which are coded accurately in the Ontrac system. All follow up accounts require an appropriate tickle date, for cases that are pending decisions, documentation, medical records request , self pay and preadmit accounts
- Maintains records and application forms which are kept on all applications for Medicaid, SLH, Foods Stamps, Famis and the Special Delivery Program. Medical records are requested if necessary thru the Ontrac system
- All self pay inpatients must be seen or interviewed within 24hours of their admission unless on weekends
- Charity care is only processed when the patient meets the category of established guidelines in the form of three most recently documents: consecutive pay stubs, lease of the apartment, utility bills and bank statement
- All patients from the outpatient clinic, Arlington free clinic, private physician office's, inpatient and pre-admitted self pay patients are referred to the Financial Assistance Department for determination of eligibility for local, federal, and state programs. All completed applications with proper documentations and medical records are delivered to DHS by the interviewer
- Paid Major Holidays
- Generous Paid Time Off / Vacation
- Sick Time
- Health Insurance
- Dental Insurance
- Undergraduate Student Loan Repayment
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Health Fitness & Education Class Discounts
- Employee Wellness Benefits
- Hospital Discount for Employees and Family
- VHC Retirement Program
- Tuition Reimbursement
- Free onsite parking
- Commuter Benefits
- Career Coaching
- Family Leave
- 401(k) + Match
- and much more!
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