Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000-acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, a lawn, and racquet club, and more. In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, and a vibrant village, all of which pay homage to the region’s rich heritage.

Job Summary:

The Housekeeping Manager will be responsible for housekeeping and day-to-day operations for all club facilities as it relates to the housekeeping requirements.

Benefits:

We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

Essential Job Functions:

Job duties include, although are not limited to:

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  Responsible for conducting inspections of restaurants, club facilities, public areas and select owners’ homes while providing exceptional levels of service, including day to day support of the Club Facilities Manager
• Management of public area team including mentoring, coaching, counseling, and training.
• Manage the checklist for our contract night cleaning service ensuring that they are performing their job responsibilities
• Working with designated work order system to maintain maximum efficiency
• Conduct regular inspections of the club facilities and select owner homes to ensure adherence to cleanliness, maintenance standards and completion of facility checklists
• Log, record and report any maintenance items that need to be repaired or corrected
• Provide seamless relations with contract employees, ensuring proper training, culture integration and periodic in-person meetings

• Establish safe working conditions through appropriate training
• Handles assigned projects as designated by the facilities manager
• Inspect all club related facilities linens & towels, to include maintaining appropriate inventory, par levels and ordering
• Manage the Facilities Maintenance uniform process including maintaining inventories and ordering associate uniforms
• Develop and maintain checklists for all areas of responsibility
• Ensure weekly completion of housekeeping checklists as well as daily area walk-throughs with outlet managers
• Manage work order and maintenance requests for partner (SSP) homes, by prioritizing and utilizing the work order process to schedule either Facility Maintenance Technicians or third-party suppliers/ contractors.
• Schedule and manage carpet and furniture cleaning and coordinate with department manager and provide the annual budget for each department

Supervisory Responsibilities:

• Ensures that the Facilities Maintenance department and club facilities are clean, highly organized, and adequately supplied by being pro-active in establishing procedures and checklists for the department.
• Takes responsibility for continued development of procedures and checklists for all areas under your leadership
• Develop strategic relationships with all suppliers, associates, and key stakeholders to maximize efficiency for the department.
• Establish sufficient PAR levels & inventory of club amenities and supplies – coordinate with each outlet manager

Qualifications:

• High School Diploma or equivalent is required, Bachelor’s Degree preferred.
• Two plus years’ experience in housekeeping within a luxury resort or club.
• Must have Intermediate skills with Microsoft Office products, Word, Excel, PowerPoint, Outlook.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires effective communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of club housekeeping operations.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Budgetary analysis capabilities required.
• Knowledge of housekeeping service techniques and cost controls such as labor, productivity, and other related expenses

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  Performing the duties of this job, the associate is regularly required to talk and listen.
• Frequently is required to walk and sit, and occasionally is required to stand.
• Occasionally lift and/or move up to approximately twenty-five pounds.
• The noise level in the work environment is usually quiet to moderate
• Ability to continuously stand for up to a 10-hour shift
• Ability to bend, twist, stoop, push, pull, climb stairs, reach overhead, and lift to fifty pounds.
• Ability to work under strenuous and heated conditions

Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.