Job description

Title: Housekeeping Supervisor

Reports to: General Manager

Summary: Assists with the management and operation of housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.

General:

Uniform attire is business: Slack/Khaki's and a collared shirt or as required per brand standards.

Description:

Essential Job Functions

• Assist General Manager in directing the activities of the housekeeping and laundry departments and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel.
• Assist in the preparation of work schedules for staff based on projected occupancy.
• Provide guest room status reports to Front Desk and General Manager.
• Inspect premises, guest rooms, linen rooms, and public areas to assure employees maintain the property's superior standards of housekeeping.
• Communicate all maintenance and repair needs to appropriate individuals.
• Help maintain an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
• Create a service environment focused on the guest, with a passion for high standards in cleanliness; responds promptly to customer needs.
• Ensure good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures.
• Assist in the training and motivation of housekeeping staff.
• Perform room attendant duties, when required.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

High school diploma or general education degree (GED) and two years prior housekeeping experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Bilingual in Spanish is a plus.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs. Basic purchasing and inventory skills needed.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to multi-task and prioritize.

Computer Skills:

Basic Microsoft office skills needed, use of Property Management software is required.

Other:

Ability to work a flexible schedule, including weekends and holidays.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to use close vision, distance vision and peripheral vision.

I have read and understand the above job description and requirements.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 2 years (Preferred)
• Hotel Experience: 1 year (Preferred)
• Supervising Housekeeping Teams: 1 year (Preferred)

Work Location: One location

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