• Assist in the development, administration, and evaluation of employee benefit programs for the entire organization. This includes proper risk assessment and management of compliance for multi-state benefit platforms.
• Develop and lead various benefit program specialty areas as assigned (i.e. Wellness Program, Health Program, Retirement Program, Service Award Program, etc.). Provide motivation and enthusiasm in participation of the Company’s various health and wellness programs. Responsibilities will include developing programs, keeping them current and relevant over time and evaluating the program’s success.
• Administer employee benefit programs including enrollment, billing, claim resolution, education, and electronic processes. Prepare and distribute written and verbal communication to educate and inform employees of benefit programs. Maintain documents related to benefit programs.
• Develop communication tools to enhance understanding of the company’s benefit package. Design and distribute materials for benefit orientations, open enrollment, etc.
• Lead annual open enrollment period. Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents, and other media for communication plans to employees.
• Coordinate daily benefit processing including eligibility, enrollments, changes, and terminations. Oversee maintenance of employee benefit files including maintenance of benefits database and updating employee payroll records.
• Gather employee data and oversee the processing of monthly billings and reconciliation process.
• Serve as primary contact for plan vendors and third party administrators, ensuring effective relationships. Coordinate transfer of data to external contacts for services, premiums, and plan administration. Evaluate and revise internal processes to reduce costs and increase efficiencies. Document and maintain administrative procedures for assigned benefit processes.
• Conduct audits of benefit data to ensure accuracy and integrity.
• Handle benefit inquiries and complaints to ensure quick, equitable resolutions with insurance providers and participants to provide proper and complete utilization of benefits.
• Assist management in providing data for renewal, budgets, and utilization.
• Monitor COBRA compliance with third party vendor.
• Assist with administration of retirement plans including the maintenance of documents. Assist with education, audits and fiduciary responsibilities.
• Assists with Mergers and Acquisition planning and integration pertaining to benefit plan administration.
• Leads various HR-related projects as assigned.
• Maintain employee confidence by keeping benefit information confidential.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion.

• Utilize professional judgement in escalating matters pertaining to benefits administration to management as needed.
• Participate in internal and external audits pertaining to the human resources functions.
• Assist with maintaining the HCM database pertaining to benefits.
• Stay abreast of current trends and regulatory issues surrounding benefit plan design and administration.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.