Job description
We have an exciting full-time opportunity for you to join Blue Ridge Medical Center, a non-profit Federally Qualified Health Center (FQHC) with offices in Amherst, Arrington, and Appommatox. The Human Resources (HR) Assistant serves as a member of the HR team and collaborates with other team members to fulfill the responsibilities of the HR Department under the leadership of the Human Resources Director. The HR Assistant is responsible for the administrative activities that support the day-to-day HR operations. This position also assists in the operations of HR functions by carrying out responsibilities in the following function areas: benefits administration, credentialing, employee relations, performance management, policy interpretation and implementation, and training and development. Must demonstrate a sincere dedication and loyalty to the mission, vision and core values of BRMC: Respect, Empathy, Safety, Privacy, Efficiency, Compassion and Teamwork.
Essential Job Duties and Functions:
- Assists in the implementation and administration of Human Resource policies and procedures to ensure compliance, also ensures policies and procedures are consistently and fairly applied to all employees. Advises managers and employees on human resource policies.
- Maintains accurate employment records in the electronic human resources information system (HRIS) and personnel files in compliance with company standards and applicable state and federal guidelines. Enters all new hire information into appropriate HR and benefit systems timely and compiles reports from the databases as needed. Responds to unemployment claims & filing appeals.
- Performs administrative and recordkeeping tasks related to staffing changes, which may include new hires, layoff, resignations, terminations and extended leaves of absences. Responsible for the timely entry of status changes and termination information of all employees into the Center's HRIS systems and personnel files. Communicates with Payroll to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes.
- Participates in the health and welfare benefit administration including the communication and dissemination of all benefit offerings to all employees. Processes enrollments, terminations and reporting in appropriate benefit systems.
- Formulates and sends all paperwork related to FMLA and ADAAA; maintains all related confidential paperwork in medical files and enters time in appropriate system for recordkeeping purposes.
- Provides day-to-day performance management guidance to employees and managers; creates performance management documentation of such. Assists with the effective and thorough investigations of employee complaints and employee relations issues. Analyzes problems and recommends solutions.
- Assists the Credentialing Specialist with the coordination of BRMC’s credentialing process with the Credentialing Verification Organization and insurance companies as needed; completing credentialing applications, gathering information and documentation for providers.
- Coordinates overview, implementation, and record-keeping for organization’s performance management and training programs. Ensure all employees have completed required training and all managers have delivered performance feedback by specified due date. Assists employees and managers with the understanding of the programs and the use of the systems.
- Manages the HRIS system and other special projects as directed, including but not limited to: preparing trainings or presentations, creating surveys, tracking completion of processes, and managing the implementation of new modules, systems and add-ons to the HRIS system.
- Maintains a current, broad knowledge of industry trends and business practices as well as detailed knowledge related to Human Resources functions through research and participation in relevant seminars, legislative updates, industry associations; subscriptions to relevant publications; and reports from HR peers or other managers.
- Participates in staff and departmental meetings. Attends company sponsored activities. Represents the HR department in committees as determined by the HR Director.
- Performs other related duties as required and assigned including serving as point of contact for regular recruitment needs in the absence of the Recruitment Specialist.
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