Job Description

We're in search of a qualified and resourceful HR Business Partner to support our People Care department in ensuring smooth and efficient business operations. The HR generalist will have both administrative and strategic responsibilities, helping us to plan and administer important functions, such as staffing, training and development, and compensation and benefits. At Boba Guys, we understand that our business thrives when our personnel thrive, and that starts by hiring the right People Care professionals.

This is a new role for the company, so the ideal candidate understands that we are building a lot of these systems from scratch. We hope you can join us in our journey!

Roles & Responsibilities

• Offer thought leadership regarding organizational and people-related strategy and execution to optimize team member experience
• Develop and execute personnel procedures and policies, providing guidance and interpretation for business operations
• Lead company-wide performance tracking system including creation of HR objectives and systems (metrics, queries, and standard reports)
• Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required
• Assist in administering benefits, compensation, and employee performance programs

Daily and Monthly Responsibilities

• Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
• Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
• Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
• Work with Payroll team on payroll processing including: bi-weekly and semi-monthly updates to team member files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, and benefit changes
• Assist in the communication, interpretation, and upkeep of team member handbook, team member directory, and organizational chart, and contributes to the development of policies

Skills and Qualifications

• Bachelor's degree in HR, business, or a related field
• 5-7 years relevant work experience, including HR experience, consulting or business partner roles
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems as needed
• Enjoys boba tea

Preferred Qualifications

• Proven experience working in an HR department
• Natural interpersonal and communication skills
• Strong detail-oriented and resourceful mindset
• Knowledge of HR federal laws and regulations