Human Service Worker V

Full Time
Fairfax, VA
Posted
Job description
Job Announcement

Under guidance from program manager, assists in managing key activities in employment programs including strategic planning, budget planning, contracts execution, data evaluation, and performance management. Works closely with program manager to identify areas of growth in current employment programs and create new opportunities to address employment needs and economic mobility in Fairfax County. Oversee supervisors for state and local workforce programs and initiatives and collaborate with managers and supervisors for federal workforce programs.

The ideal candidate will have experience engaging with businesses, partners, and community members; operationalizing innovative employment and economic mobility programs; and supervising federal, state, and/or local employment programs.

This position works with other Department of Family Services (DFS) programs and human service agencies to identify and address client and community needs and performs other related duties in support of the DFS mission, goals, and objectives as needed or assigned.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

Assists staff in achieving performance expectations through training, timely feedback, program improvement, and mentoring;
Ensures staff and contract workforce development providers are working well together in delivering supportive services to clients;
Monitors performance and participates in the evaluation of contract workforce development providers;
In collaboration with other agency staff, analyzes data on outcomes and prepares program evaluations;
Participates in the development and implementation of consistent policies, procedures, and systems to provide for an effectively managed program;
Establishes and maintains an effective liaison with community and County resources that impact the delivery of supportive services;
Conducts public presentations and seminars related to programs and services;
Supervises a team of program supervisors;
Monitors performance and outcomes of staff against goals and objectives of the program;
Conducts regular individual conferences with line supervisors to discuss problems and monitor progress.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of federal, state, and local laws governing public assistance and welfare reform;
Knowledge of social, economic, health, and cultural factors which can serve as barriers to employment;
Knowledge of human behavior;
Ability to plan, coordinate, manage, and evaluate human service programs;
Ability to recognize and implement best practice approaches to service delivery;
Ability to make decisions and solve administrative and professional problems arising in the unit's operation;
Ability to provide ongoing, timely, and constructive feedback to staff regarding performance and progress toward accomplishment of goals;
Ability to develop, recommend, and implement program policies and procedures;
Ability to establish, model, and maintain effective working relationships with clients,
co-workers, contracted personnel, community groups, and the general public;
Ability to make public presentations;
Ability to communicate effectively, both orally and in writing.

Employment Standards

EMPLOYMENT STANDARDS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited college or university with a bachelor's degree in psychology, sociology, human resources, education, or a related field; plus four years of professional human services experience (e.g., in public assistance programs, employment counseling, job skills training, or a related field), including one year experience in a supervisory role.
CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background and a Child Protective Services check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
  • Experience implementing process improvement strategies, providing data management and analytics, and collaborating with community organizations and stakeholders.
  • Extensive experience and proficiency in using Microsoft Word, Outlook, and Excel computer software applications.
  • Experience guiding the workflow of professional staff, coaching, and providing constructive feedback to staff regarding their work, professional development, and managing workloads to meet established deadlines.
  • Expertise in managing and analyzing data.
  • Clear and concise oral and written communications skills.
  • Ability to establish and maintain effective working relationships with a variety of individuals, other government agencies, and the community.
  • Experience managing and analyzing data, budgeting, contracting, human resources, grants, and performance measurements.
  • Clear and concise oral and written communication skills.
  • Ability to establish and maintain effective working relationships with various individuals, other government agencies, the community, and elected officials.
  • Ability to read, comprehend, apply, and explain complex policies and procedures.
  • Ability to manage large-scale projects, many employees, and multiple tasks simultaneously and function well under pressure.
  • Ability to develop new initiatives aimed at economic stability and mobility and operationalize them.
  • Ability to work independently and as part of a team.

PHYSICAL REQUIREMENTS:
Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings.
Ability to input, access, and retrieve information from a computer.
Ability to perform repetitive hand, arm, wrist and shoulder movements.
All duties are performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview; may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.


Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

  • Medical/Vision/Dental Insurance Coverage
  • Group Term Life Insurance
  • Long Term Disability
  • LiveWell Program
  • Flexible Spending Programs
  • Paid Leave (annual, sick, parental, volunteer activity, and more!)
  • Paid Holidays
  • Contributory Retirement Plan
  • Deferred Compensation
  • Employee Assistance Program
  • Employees' Child Care Center
  • Commuter Benefit Program
  • Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

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