Job description
R10017352 Inside Sales Associate (Open)
The Inside Sales Associate is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Location:
Dubuque, IA - Retail shop
How will you CONTRIBUTE and GROW?
Position Title: Inside Sales Associate
- Location: Dubuque, IA
- Monday-Friday, First Shift!
The Inside Sales Associate is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory.
- Takes a lead role in identifying, analyzing and solving service issues.
- Establishes and maintains clear and consistent lines of communication with internal departments and external customers.
- Works closely with local Branch managers to assist in customer management through retail store locations within assigned geographical area
- Enters sales & quote data into the computer and researches information for customers using the computer system.
- Receives payment for merchandise or services sold and enters sale into the computer.
- Develops and maintains positive work habits that are conducive to sales and profitability growth, including:
- Strategizing daily with assigned Account Managers.
- Achieving department goals on phone time, outbound calls, and other KPI’s.
Responds to and solves customer complaints by deploying the necessary company resources
- Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals.
- Takes a lead role in identifying, analyzing and solving service issues.
- Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
- Other duties/projects as may be assigned.
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Are you a MATCH?
- HS Diploma or equivalent required. Associate’s or Bachelor’s degree preferred.
- SAP or other inventory system experience preferred.
- Experience with Google Suite and/or Microsoft Office applications preferred
- Excellent customer service skills.
- Ability to work independently and under some pressure to meet deadlines.
- Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
- Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position’s responsibilities.
_________________________
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click
here
to view the EEO Know Your Rights poster and
here
to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request by contacting Human Resources at 844-myHR4AG (844-694-7424).
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by phone at 844-myHR4AG (844-694-7424) or by email to
us-accommodationrequest@airgas.com
.
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