The Boston University Libraries are seeking an Interlibrary Loan Borrower to assist the research and curricular needs of Boston University by managing interlibrary loan borrowing services, placing requests made by faculty, students, and staff for library materials not owned by Boston University Libraries to other libraries using ILLiad and RAPID as well as bibliographic tools to search for, correct, and amend citations of requested material. This position will manage the borrowing process from placement of request, through loan and return of material or electronic receipt of document, and closure of request. The ideal candidate will have the ability to maintain and foster cooperative and collaborative working relationships with coworkers, peers, supervisors, and student workers.

Responsibilities

• Communicates with library patrons, library staff in other offices, and staff at other libraries in providing service or resolving questions and issues that arise.
• Trains, supervises, and monitors student employees in borrowing processes.
• Assists with lending requests for Boston University Libraries materials placed by other libraries as workflow and scheduling needs determine.
• Assists department and administrators in the development and implementation of library initiatives, procedures, and policies by participation in departmental projects and tasks, staff meetings, committee work, and on task forces.
• Manages all aspects of processing borrowing requests. Reviews requests, manages steps in processing, reviews fulfillment, and closes requests. Oversees providing borrowed materials to faculty students, and staff, providing loans of books or copies of journal articles, and returning borrowed items to originating libraries.

• Bachelor’s degree
• 1-3 years of relevant experience

Boston University Libraries is a learning organization that supports the work of BU librarians, archivists, and information and subject specialists to seek and share knowledge, practices, and perspectives that advance library services to the university community. Embedded in numerous vibrant regional and national library and information specialist networks, the Boston University Libraries are active members within the Boston Library Consortium, the Association of Research Libraries, and the Coalition for Networked Information, and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.

Through the Libraries, BU also is a member of the Association of Research Libraries (ARL), the Coalition for Networked Information (CNI), the Northeast Research Libraries Consortium (NERL), HathiTrust, the Boston Library Consortium (BLC), the Eastern Academic Scholars’ Trust (EAST), the OCLC Research Library Partnership, the Scholarly Publishing and Academic Resources Coalition (SPARC), and the Higher Education Leadership Initiative for Open Scholarship (HELIOS).

Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with two primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.

Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources site.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.