IT Business Analyst, Commercial Solutions

Full Time
Chicago, IL
$70,000 - $90,000 a year
Posted
Job description

The Business Analyst owns the full lifecycle of business analysis, including collection of business, functional and technical requirements' gathering, as part of the solutions delivery group. Responsibilities will include working as a liaison for team members to elicit, analyze, communicate, and validate requirements for changes to business processes, policies and information systems. The business analyst understands business problems and opportunities in the context of the needs and recommends software, application and systems solutions that enable the organization to achieve its goals.

Strategic Work (20%)

  • Work with business and IT Teams to collect business, functional and technical requirements.
  • Work with Business Relationship Management team to support the development of product roadmaps and determination of benefits / return on investment.
  • Act as the IT product owner and SME of applications involved.

Tactical Work (80%)

  • Develop business requirements documentation, impact analysis, and functional specifications.
  • Develop process flow, data flow and activity diagrams.
  • Facilitate requirement gathering and design sessions.
  • Support global commercial initiatives as part of the corporate IT group. Coverage areas include Commercial, Marketing and Sales.
  • Build and maintain project documentation.
  • Generate testing documentation and carry out the unit, functional and integration testing of applications during project execution.
  • Develop training documentation and conduct training sessions as required.
  • Work on Service Requests and analyze improvements as needed.
  • Ability to tackle and resolve applications issues with internal teams, partners and vendors during project execution phase or after hand-over.
  • Provide regular updates to business teams, IT team leaders and project managers as needed.
  • Participate in scrums, sprint planning, grooming, estimation sessions and sprint ceremonies.
  • Participate in project learning sessions and capture feedback to improve BA process.
  • Participate in BA team activities and contribute towards continuous process improvement.

Minimum Requirements (Education, Experience, Qualifications, Skills, Abilities)

  • Bachelors' degree in a business or technology-related field OR Associates' degree and four years of work experience OR HS Diploma/GED and eight years of relevant work experience.
  • 3+ years' experience in a Business Analyst role within Alcohol/Beverage, CPG, Sales, or Logistics industry.
  • 3+ years' experience working with business process redesign and reengineering projects.
  • 3+ years' experience working in a Kanban, Agile, or Scrum environment (Certifications nice to have).
  • Experience in Commercial processes and solutions not limited to eCommerce, POS, CRM, and other distributors portal & technologies
  • Experience with custom development application projects as well as COTS implementations.
  • Experience with planning/reporting/forecasting processes and tools
  • Business Analyst certification preferred.
  • Experience with business process improvement highly preferred.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's (Preferred)

Experience:

  • Business Analyst: 5 years (Preferred)
  • Kanban,Agile,Scrum: 3 years (Required)
  • Custom development app / COTS implementations: 3 years (Required)
  • Beverages/Logistic Industry: 3 years (Preferred)

Work Location: In person

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