Job description

Job Description:

Founded in 2014, Bloom is one of the largest family-owned, vertically integrated cannabis companies in the country. We handle all aspects of our cannabis operations in-house – from new market evaluation and entry, to facilities build-out, compliance, and marketing. Currently licensed in five states to grow, manufacture and/or dispense medical marijuana products, we are expanding rapidly as we continue to earn new state licenses.

Bloom is looking to hire an IT Help Desk Technician to work out of our corporate office, located in Boca Raton, FL. Extensive experience is not a must, but an eagerness to learn and a willingness to wear many different hats is.

This position does require periodic travel and the ability to work nights and weekends for emergencies.

Responsibilities:

• Serve as the first line of support for technical inquiries and requests
• Travel to new store openings and setup store hardware
• Troubleshoot employee computer and technical issues
• Assist with other day to day technical administrative tasks
• Monitor company data backups and review hardware logs
• Author technical help desk documentation for our staff

Qualifications:

• Must have a passion for IT and learning
• Extensive knowledge of Microsoft Windows
• Exhibit problem solving skills and big picture thinking
• Superb technical writing and communication skills
• Able to stay organized and manage time efficiently
• Must be self-motivated and able to work independently
• Able to regularly lift up to 35lbs

Previous Work Experience:

At least 3 years of either professional or personal IT experience. Personal experience may include things such as assisting your family members with their IT needs, building computers or personal website projects.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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