• Responsible for directing our service in all accounts to ensure that customer cleaning specifications are met to their satisfaction
• Responsible for training the day porter in proper ABM cleaning techniques and assigning daily tasks to the day porter and maintenance person.
• Responsible to ensure proper safety and HR training has been provided for all employees with support from HR and Safety Management
• Responsible for distributing and collecting monthly vehicle/building inspection sheets
• Responsible for vehicle/equipment maintenance-related issues
• Responds to customer-related issues as directed by the Operations Manager, District Manager, and Branch Management.
• Ensures that day porters submit employee timecards/crew sheets to ensure proper wage payment to employees
• Ensures proper supplies are ordered/purchased and distributed to all accounts
• Covers for the operations manager when he/she is absent from work.

• Maintain each account with budgeted labor each month to control cost
• Provide an environment that will allow subordinates to grow and develop skills for future advancement.
• Lead by example: adhere to Branch, Corporate, Division, and Region policies
• Provide support and leadership in special projects/initiatives as directed by the Branch Manager.

• Attend all Supervisor training opportunities and seminars made available by management.
• Attend any job related outside training seminar approved by Branch Management that would enhance the skill level

• Strong attention to detail, is required.
• Strong written and verbal communication skills are required.
• Intermediate experience using Microsoft Office (Sharepoint, Outlook, Word, Excel)
• Experience using Adobe Professional or Nitro software is a plus.
• Interpersonal skills to interact effectively with various levels of staff.
• Able to learn and understand technical terms.
• Understanding of basic math calculations.
• Ability to build and maintain excellent customer relations.
• Ability to build and maintain positive working relationships with field and office personnel.
• Ability to search out solutions to challenges.

For thousands of clients across the U.S. and in more than 20 international locations, ABM is a source of reliable people and services that improve the spaces and places that matter most. Our team of more than 100,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more. We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity. We show our respect for every person, every day. Every ABM team member gains clear career growth programs and support. We promise safe working conditions. And together, we live out our six core values.