Job description

***Candidate will be working onsite for the duration of the engagement.

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.

Skills Required:
1. Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
4. Self-motivated, enthusiastic, and able to handle multiple support cases
5. Strong writing skills to maintain organized documentation
6. Customer-oriented, and capable of providing high levels of client satisfaction
7. Collaborate and work well with others
8. Experience with VOIP technologies is a plus
9. Experience in a NOC environment is preferred.
10. Strong skills in working with clients and communication
11. Knowledge of network cabling, network classification and network topology

Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches - Required - 3 Years

Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco - Required 3 Years

Strong writing skills to maintain organized documentation - Required 3 Years

Knowledge of network cabling, network classification and network topology

- Required 3 Years

Experience with VOIP technologies is a plus - Highly desired - 3 Years

Experience in a NOC environment is preferred - Highly desired - 3 Years

Job Type: Contract

Pay: $32.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Raleigh, NC 27606: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 5 years (Preferred)
• LAN: 5 years (Preferred)

Work Location: In person

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.