We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Job Summary:

Greets all customers as they enter and exit the location and assists them with the menu options and processing transactions.

Entry-level position typically requiring some prior knowledge or experience.

Job Description:

Specific responsibilities include:

• Assists Site Manager and/or Assistant Site Manager with overall operation of the site; may execute open and close duties as per prescribed procedures.
• Guides cars onto the track with a focused, pleasant, and competent demeanor
• Performs visual inspections of the condition of each vehicle prior to entering the tunnel
• Provides customers with information and benefits of the subscription/membership programs
• Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders
• Works safely and reports safety or maintenance issues to management
• Maintain cleanliness of work environment
• Provide excellent customer service
• Assist the customer in selecting menu options
• Process payment for services
• Communicates information that requires some explanation or interpretation
  

Skills/Qualifications/Physical Requirements:

• Must have a valid driver’s license
• Able to bend or stand at least 80% of the time; must be able to maneuver in and out of a shallow 3' deep pit used to position self safely under cars
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
• Capable of working any day of the week including Sundays and work in hot/cold weather conditions
• Must be able to lift up to fifty (50) pounds
• Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
• Exceptional customer service skills
• Where applicable: ability to obtain a state-issued inspector’s license is preferred
• Attention to detail
• Ability to communicate clearly and effectively with customers and team members
• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
• Motivated self-starter who is willing to work independently and with teams

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