McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Job title: Lead Business Systems Analyst

Current need:

The Lead Business Systems Analyst is responsible for partnering closely with the business at all levels to develop an in-depth understanding of their strategies and priorities in order to identify opportunities to implement digital and analytics capabilities that will help the business succeed.

Reporting to the Digital Transformation Leader for the Provider Solutions business

Job Responsibilities

The successful candidate will be able to work with minimal direction in a fast-paced, continuously evolving environment and assist the Digital Transformation Lead with developing technology strategy, planning and decision-making, as well as overseeing execution across all key initiatives. In addition, the Lead Business Systems Analyst may manage and direct the activities of technical and other personnel, including vendors and consultants, to ensure the successful completion of multiple projects and adherence to quality standards, budgetary guidelines, and timelines. Specific responsibilities of this role will include:

• Understanding business goals and interdependencies of each transformation initiative
• Accountable for requirements gathering and analysis by working with Subject Matter Experts to capture business/user requirements and translate into actionable items that support the development and implementation of new systems and enhancement of existing systems to address unmet needs
• Evaluates new digital innovations in the industry that might meet evolving business requirements
• Liaison between the IT development group and business unit to ensure smooth delivery of projects
• Plans and facilitates cross-functional team and client meetings/forums to drive collaboration, alignment, and decision making
• Contributes to creation and oversight of project plans and tracking logs as appropriate, identifies blockers/risks, and crafts recommendations for resolution or escalation
• Works with IT stakeholders to estimate costs and resource needs and monitors project financials to ensure budget targets are managed appropriately
• Prepares communications and makes presentations on digital initiatives to keep all stakeholders informed
• Additional responsibilities include project management oversight, team management, generating timelines and roadmaps, identifying risks and proposing mitigation plans

Experience & Skills

• Overall 10+yrs experience and Minimum 5+ years' experience as a Business Analyst supporting large-scale, cross-functional programs/projects
• Experience with implementing and optimizing customer engagement platforms including Salesforce Lightning, Marketo, and Highspot
• Customer journey mapping (Patient, HCP)
• Experience developing innovative data and analytics capabilities including reporting dashboards, AI/ML, RPA
• Understanding of and experience with Agile and waterfall project planning and management methodologies
• Financial acumen
• Strong written and verbal communication and customer/stakeholder management skills
• Skills with project management tools—e.g., Smartsheet, JIRA, etc.— and Microsoft Office Suite including MS PowerPoint, MS Excel, MS Project and MS Visio
• Strong familiarity with the various IT functional areas including software development, infrastructure, architecture, customer support and data management
• Strong client engagement and communication skills

Domain / Industry Experience:

• Experience within the healthcare/pharma IT and/or healthcare field with knowledge of medical/hospital business process, clinical/pharmacy operations
• Experience with healthcare technology platforms (EMR, Pharmacy management systems, Digital Health solutions, etc) strongly preferred
• Experience implementing solutions for Sales and Marketing organizations in the healthcare industry strongly preferred
• Previous consulting experience in healthcare/pharma industry is a plus

Education

• 4-year degree or related field or equivalent experience. B.S. or B.A. in Finance, Business, Technology, preferred.

Working Conditions:

• Environment (Office, warehouse, etc.) – Office / remote
• General Office Demands
• Able to travel up to 10%

Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson.

Relocation is NOT budgeted for this position

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$117,600 - $196,000

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!