Learning Experience Design Specialist, Remote

Full Time
Bethesda, MD
Posted
Job description
We are looking for a Learning Experience Design Specialist to support the Network Success team within the larger Product Organization at Aledade. The Network Success team is responsible for promoting the adoption of Value-Based Care best practices within our internal field teams and external provider practices.

The Network Success team at Aledade works cross-functionally with Product, Performance, and Provider Networks to equip our network of ACOs and our field teams with the knowledge, tools, technology, and support required to successfully improve performance within Aledade’s tech-enabled ACO ecosystem.

The Learning Experience Design Specialist is expected to have strong graphic design, content editing, and communication skills. This person should be eager to collaborate across functions to build and package content that drives learning and behavior change across our networks. Finally, the Learning Experience Design Specialist is passionate about exploring new ways to engage primary care practices in our network to consume and apply the knowledge necessary to succeed in the value-based care environment.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/working from home within the US or from our headquarters office in Bethesda, MD.


Responsibilities:

  • Partner with Network Success Initiative leads, subject matter experts, and other internal stakeholders to understand training needs and select the most appropriate process, structure, technology, and delivery formats depending on learning goals.
  • Edit, design, and package scalable learning resources for a primary care practice audience that are engaging and immersive, and available in multiple formats including but not limited to: virtual live, on-demand, interactive multimedia, videos, quizzes, gamification solutions, etc.
  • Use graphic design and communication editing techniques to communicate complex concepts and processes in a way that is accessible to a range of learners and audiences
  • Collaborate with technical product managers and initiative leads to incorporate learning content into our proprietary software to support tech adoption.
  • Collaborate with subject matter experts and clinicians to incorporate case examples and storytelling elements into our practice-facing content.
  • Manage Aledade’s learning resource library to ensure that learning content is up-to-date, accessible, and reflects Aledade branding.
  • Contribute to the appraisal and optimization of Aledade’s learning management system
  • Stay on top of learning trends that are relevant to Aledade field teams and partner primary care practices to offer best-in-class user-centered experience.

Qualifications:

  • Bachelor's degree in Education, Digital Technology, Marketing, Communications, Public Health or equivalent experience. Background in the healthcare industry preferred.
  • 5+ years of experience in instructional design, learning technology and user experience.
  • Excellent project management and communication skills, including ability to clearly convey design rationale, and iterate quickly with a multifaceted group of stakeholders to move a learning design project from start to completion.
  • Experience in video editing and eModule publishing software such as, Articulate 360 software.
  • Strong graphic design background and a proclivity for visual messaging and layout.
  • Experience using communication design to motivate and change behaviors.
  • Strong written communication skills and user-centered focus with an ability to adapt style to Aledade’s voice and key messages, and to tailor content style for different media and audiences.
  • Extensive knowledge of the Adobe Creative Suite, and comfort with switching mediums and learning new programs.
  • Strong attention to detail and comfort evaluating a diverse array of artifacts to ensure alignment with brand standards.
  • The ability to thrive in a self-driven, fast-paced environment with multiple stakeholders, changing priorities and limited daily direction.
  • Ability to think beyond one's immediate team and contributes to making Aledade holistically better (active engagement in D&I efforts, culture initiatives, facilitating training, leading roundtables, etc.)
All prospective hires will be required to demonstrate that they have been fully vaccinated, including booster shots, against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to mutually-agreed upon start date at Aledade, unless they qualify for a medical or religious accommodation to this vaccination requirement.

If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us!

Who We Are:
Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system.

We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care!

Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission.

We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, Top Workplaces USA, and a Healthcare Industry Top Workplace.

That’s because the things that matter to you also matter to us!

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our full-time team-members:

Flexible work schedules and ability to work remotely available for many roles
Educational Assistant Program
Robust time off plan (21 days of PTO in your first year!)
Paid Volunteer Days
11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
401(k) with up to 4% match
Stock options
Monthly cell phone stipend
Jeans everyday workplace
Gender neutral bathrooms
And more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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