Licensing/Certification Admin
Job description
Salary
$16.48 - $25.54 Hourly
$34,275 - $53,126 Annually
This position is a Pay Band 50
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?
The Licensing and Certification Authority Bureau monitors health, safety, supervision, and quality of care for specific certified services and licensed facilities throughout New Mexico. The Office Administrator Support position is essential for supporting licensing and certification regulatory compliance for specific child/adolescent medically necessary service (reimbursed by Medicaid) and licenses facilities across New Mexico. The Office Administrator communicates, coordinates, and interfaces with internal and external stakeholders. The Office Administrator works with the LCA Team, to include management; collaborating to implement the LCA's mission, vision and strategic planning across the state of New Mexico. The purpose of this position is to provide administrative support for the day-to-day operations of the LCA in the Santa Fe office and supporting other LCA offices as needed to include the Las Cruces and the Albuquerque offices.
Additionally, LCA positions directly monitor and address public health and safety concerns through partnership with providers, CYFD, DOH and additional stakeholders.
How does it get done?
Key responsibilities of the LCA Executive Office Administrator includes
- Monitoring of health, safety, welfare, active treatment, quality of care, and regulatory compliance information through providing high-level administrative support to LCA's executive management (Deputy Director and Bureau Chief);
- The Executive Office Administrator is LCA's public contact for LCA's central Santa Fe office;
- This position is responsible for management of LCA's comprehensive information collections, regulatory documents review and distribution to statewide providers and additional stakeholders. This position researches LCA information and prepares statistical reports;
- This position leads licensing and certification communications, processes, information and documents;
- Responsibilities also include lead triage of health, safety, welfare, active treatment, quality of care, and regulatory compliance information through processing and filing of Serious Incident Reports (SIR) and Statewide Central Intake (SCI) reports;
- This position supports stakeholder and LCA communication, collaboration, and cooperation to ensure ongoing activities to improve the quality of life for children through arranging schedules, deadlines, filing, maintaining provider records, archiving, hard copy and electronic information/document organization;
- This position also leads financial processing, office supply and equipment procurement, travel (vehicle) arrangement, equipment/inventory monitoring, and organization.
Who are the customers?
Regulatory monitoring is specific to certified and/or licensed providers, their staff, the children and treatment teams involved in their care/placement. LCA collaborates with multiple State, local, and national governments and providers in the course of program monitoring. Regulatory program monitoring is conducted by LCA under direction of the Behavioral Health Services
(BHS) division of the Children, Youth, and Families Department (CYFD) and the Human Services Department (HSD), specifically the Behavioral Health Services Division (BHSD) and the Medical Assistance Division (MAD).
Ideal Candidate
Preferred experience:
- Experience in working with human service, social service, and/or behavioral service programs;
- Experience in leading office administration and organization activities;
- Excellent written and verbal communication skills, including experience in customer service provision.
Minimum Qualification
High School diploma or Equivalent and one (1) year of related experience in office administration. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
- Education and years of experience must be related to the purpose of the position.
- If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess a current and valid Driver's License. Pre-employment background investigation is required and conditional pending results.
Working Conditions
State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Possible exposure to irate clients. Incumbent will work under stress and frequent time constraints. Some statewide travel is required. Computer use, long periods of sitting. Some travel may be required. May require overtime.
Supplemental Information
Benefits:
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Agency Contact Information: Candace Trujillo (505) 369-0919 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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