Manager, People and Culture – Baseball Operations Partner
Job description
JOB DESCRIPTION
Job Title: Manager, People and Culture – Baseball Operations Partner
Primary Objective: Responsible for serving as the people and culture liaison for assigned employee groups, supporting talent management functions including talent acquisition, onboarding, performance management, employee learning and development, and compliance, with an overarching goal of optimizing organizational culture and fostering employee engagement.
Essential Functions:
- Understands business strategy, business plans and activities, assesses people and culture needs to optimize company culture and drive business performance through development and delivery of people strategy and solutions.
- Provides core people services delivery in the areas of talent acquisition, employee relations, performance management, employee total rewards, etc.
- Administers the provisions of collective bargaining agreement(s), provides contractual interpretation to employees and management.
- Serves as management's representative in matters relating to employee and labor relations on adverse actions, leaves, and grievances.
- Researches, documents and coordinates efforts associated with labor contract arbitrations, grievances, administration of discipline, labor management meetings, and negotiations.
- Support labor negotiations with analysis, including cost implications and summarizing the status of negotiations and company/union positions.
- Develops relationships and open communication with local union business representatives, employees, and management.
- Assists VP, People and Culture in the creation of new roles; maintaining accurate, up to date job descriptions.
- Advises on the talent acquisition and new hire onboarding processes for assigned employee groups. Participates in an engaging new hire orientation that mirrors the dynamic company culture.
- Provides people resources advice, support, consultation and guidance, including application of policies and processes, with leaders and employees, in coordination with VP, People and Culture. Navigates and recommends resolutions on employee issues; leads employee relations initiatives to ensure a positive, inclusive and equitable work environment, while maintaining compliance with state and federal regulations. Escalates employee issues and concerns, and conducts investigations into allegations and general complaints, as needed.
- Administers performance management processes to assess and maximize the value of people resources, while ensuring consistent evaluation.
- Ensures consistent and fair employment practices. Provides consistent, administration and application of policies, procedures, and programs to ensure compliance with Federal, State and Local laws, in coordination with the VP, People and Culture and Sr. VP, People and Culture.
- Effectively partners with leadership to build positive employee outcomes by establishing and maintaining connections with leaders. Helps shape an exceptional work environment by staying abreast of current trends and proactively anticipating impending employee concerns or needs.
- Supports the development of employee recognition initiatives and events including total rewards and benefits.
- Provide strong people leadership; implement strategies to effectively manage Team Members and improve the efficiency and effectiveness of department’s people resources.
- Train, evaluate performance, and foster growth and development of Team Members, encouraging personal and professional development.
- Assist in ad-hoc HR projects, in coordination with VP, People and Culture.
- Provide administrative support for HR as needed which may include generation and oversight of employment contracts, in compliance with company and MLB requirements.
- Will perform other duties as assigned.
Education and Experience:
- Bachelor’s Degree in human resources, business administration or a related field and a minimum of five (5) year of human resources experience, with a labor relations emphasis is required.
- Industry experience and baseball or other sports industry experience is preferred.
- Experience
Competencies, Knowledge, Skills and Abilities (KSA’s):
- Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
- Understands and supports the team and is quick to volunteer to assist others. Others view most interactions as being positive with a willingness to achieve common goals. Effective in working with others to cooperatively solve problems. Workplace behavior is consistently respectful of others.
- Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
- Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
- Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.
- Makes decisions and takes actions that contribute to exceptional experiences for guests.
- A strong knowledge of employment trends and familiarity with employment and other applicable laws preferred.
- Initiate and maintain actions to attain goals, regularly monitoring progress.
- Appropriately manages risk and capitalizes on opportunities that lead to positive outcomes for the business.
- Approaches change positively and leads others through the change process with a focus on the positive outcomes for the business.
- Handles sensitive and/or confidential information professionally, involving only those who need to be involved or informed.
- Know when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process.
- Navigate a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
- Independently takes actions that creates a positive outcome for the organization and/or an exceptional experience for guests.
- Recognize the complexity of business needs in today’s environment, evolve as needed, and utilize talent to lead this transformation.
- Effective negotiation skills that includes analyzing a problem to determine the interests of each party in the negotiation and effectively communicating that between the parties involved.
- Strong attention to detail and deadlines.
- Identify, collect, and analyze relevant information to a problem and create multiple solutions
- Thinks globally and analytically in order to reach appropriate solutions and create positive results for the organization.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
The Mariners are committed to providing a competitive total rewards package for our valued Team Members.
The anticipated range of base compensation for this role is $80,000 to $90,000 annually. In addition, we offer eligible Team Members a comprehensive benefits package including medical, dental, vision, life insurance and a competitive 401(k) company match. We also provide complimentary parking, paid public transportation, paid parental leave, 80 hours of paid time off annually, and 9 days of paid holidays per year. Our total rewards offerings are best-in-class!
All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.
This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.
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