Media Center Manager

Full Time
Chicago, IL 60603
Posted
Job description

Introduction


For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

Position Summary

BASIC FUNCTION
Manage daily operation of equipment circulation facility at 112 S. Michigan Avenue in SAIC’s MacLean Building. Maintain the systems that supply instructional media support for faculty, students and departments. Assist in the hiring, training and supervision of work-study student employees in the delivery of circulation resources and services. Serve as the primary approver of authorizations and timesheets for student employees. Generate the global student worker schedule for Media Centers.
PRIMARY DUTIES AND RESPONSIBILITIES
  • Supervise and provide continuous daily management and training of 45 to 60 student workers. Confer with the Media Center management team regarding the evaluation, promotion and discipline of student workers. As part of a team track student progress and development.
  • Hire and generate the schedule for all student workers in the Media Center unit. Enter work authorizations and approve timesheets for all Media Center student employees.
  • Provide daily management for the Media Center in the MacLean Building at 112 S Michigan Avenue. Receive and evaluate all Special & Instructional Equipment Requests.
  • Oversee construction and quality of equipment kits for checkout purposes. Coordinate with AV Systems Manager regarding online/offline repair needs for MacLean Media Center circulating equipment. Handle some small repairs and troubleshooting.
  • Liaise with technical staff in academic departments which circulate equipment through the Media Center. Meet regularly to discuss equipment needs, policies, and planning. Collaborate with departments regarding their equipment kits, capital requests and retirement gear. Work closely with the Coordinator of Operations, Admin and Inventory regarding kit packaging and delivery of new equipment for circulation through the MacLean Media Center.
  • Develop and recommend alternative policies and procedures to guide the use and access of Media & Instructional Resources. As part of a team, maintain WebCheckout data and report system issues.
  • Research and recommend new equipment purchases. Stay current with technological advances and trends. Consult with the SAIC community to maintain high quality equipment and resources for SAIC.

Qualifications

EDUCATION
Bachelor’s degree or equivalent experience in video, film, photography, multimedia, art and technology, or related digital production field.
EXPERIENCE
2-3 years experience in higher education administration or production rental facilities is highly desirable. Experience supervising college work-study students. Knowledge of the WebCheckout system or similar equipment circulation management software.
Management experience in high-volume customer service, especially in instructional technology/media services.
SKILLS
Proficiency with Macintosh computer, office and administrative software required.

Benefits


We offer a competitive, comprehensive benefits package:

  • Generous paid time off
  • Paid holidays (up to 14 days)
  • Medical, dental, and vision insurance
  • Generous parental, caregiver, and medical leave benefits
  • Competitive retirement plan (up to 9% matching contribution)
  • Tuition remission and Tuition Exchange Program
  • Great employee discounts
  • Complimentary general admission to participating cultural institutions

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Application Time Out Warning


The Art Institute of Chicago requires all applicants to complete an online application to be considered for employment. 60 minutes are allotted for applicants to complete the employment application. The application will automatically time out after 60 minutes. If you are unable to submit the completed application at this time, please choose the "Save for Later" option to avoid losing the information you have entered so far.

Closing Statement


The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, veteran status or citizenship. The Institute complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at apply_help@artic.edu.

Union Info


This position is part of a bargaining unit represented by AFSCME Council 31

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