Job description

JOB SUMMARY

The Medical Assistant is responsible for providing basic nursing care to clinic patients following established standards and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned.

• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow
• Escorting patients to exam/procedure rooms. Observes, records and reports patients’ conditions and reactions to drugs and treatments to providers.
• Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collecting patient history including current medications, allergies, symptoms, etc.
• Provide patient care as directed by provider; this may include screenings, treatments in accordance with nursing standards.
• Assisting providers with various procedures as needed.
• Documenting patient charts and relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record.
• Answering patient phone calls & messages and acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling.
• Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of High School or GED required.
• Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of one-year experience in medical office setting as a

Medical Assistant or like role.

• Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required.
• Verified ability to take accurate patient vital signs.
• Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients.
• Knowledge of CPT and ICD9 codes.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
• Knowledge of basic and specialty specific medical terminology.
• Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control.

At NCH Healthcare System, we strive to build a diverse work force through equal opportunity employment that embraces and leverages the differences each individual has to offer. This job description is only a summary of the typical functions of the job and not intended to be an exhaustive list of all job responsibilities, tasks and duties.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

Work Location: One location

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