Job Summary:

Business Services Representative bills all patient accounts to the appropriate insurance company or payor in an efficient, accurate and timely manner according to payor regulations, and, as appropriate, provide assistance in regards to patient bills, customer (patients, families, physician offices, review organizations, insurance companies) in a polite and professional manner.

Job Requirements:

Minimum Education
High school graduate.

Associate Degree preferred.

Minimum Work Experience
At least six (6) months working in a billing or insurance company environment.

Required Skills

Fast and accurate on computer and good communication skills.

Organizational Expectations:

Provides a positive and professional representation of the organization.

Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

Maintains hospital standards for a clean and quiet environment.

Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

Participates in ongoing quality improvement activities.

Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.

Complies with organizational and regulatory policies for handling confidential information.

Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in The Gritman Way.

Essential Functions:

Population Served
Adult and geriatric. All genders, race, ethnic, sociopolitical, demographic, marital and sexual preference groups, developmental and physical abilities, religions, and nationalities.

Environmental Conditions
Location: Inside.

Minimal risk of exposure to blood borne diseases and biohazardous materials.