Job description
Job Type
Full-time
Description
Fast paced gastroenterology office located in West Knoxville is currently looking for a full-time Medical Scheduler.
RESPONSIBLE AND ACCOUNTABLE FOR:
- Anwer and direct inbound phone calls.
- Scheduling, rescheduling, and canceling patient appointments as required.
- Answering patients’ questions regarding basic medical tests and procedures.
- Providing instructions to patients to ensure that they are prepared for examinations and procedures.
- Confirming patient appointments.
- Input patient information into EMR.
- Courteously receiving incoming telephone calls and taking messages as needed.
- Scheduling referral appointments and follow-ups.
- Work through tasks and voicemails.
- Verifying patient health information and insurance details.
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
- Keeps all patient information, practice information and staff information confidential
- Performs routine work under general supervision
- Follows established procedures, referring all new or unusual questions/concerns
- Acts as patient advocate, ensuring a setting that protects the rights of the patient, in compliance with HIPAA, and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
- Maintains knowledge of, and complies with, established policies and procedures
Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more!
Hours: Monday - Friday, 8am to 5pm
Requirements
- High school diploma or GED.
- Post high school education is advantageous.
- Proven experience working in a medical office.
- Working knowledge of medical terminology and medical insurance plans.
- The ability to type and file accurately.
- Excellent communication and organizational skills.
- Good telephone etiquette.
Preferred requirements
- ModMed/Gmed experience
jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.