Job description
Position Summary
Primarily Responsible for thorough review of managed care contracts and comparison of such contracts against Medicare claims to identify underpayments for the assigned client.
Duties and Responsibilities
- Build strong, lasting relationships with clients, payors and Revecore personnel
- Review insurance contracts to gain thorough understanding of payment methodologies
- Examine Medicare Advantage claims and calculate reimbursement based on contract terms to determine accuracy of payment through use of various reports and supporting documentation
- Contact insurance companies to obtain missing information, explain and resolve underpayments and arrange for payment or adjustment processing on behalf of client
- Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, reports and payment posting
- Maintain regular contact with necessary parties regarding claims status including payors, clients, managers and other Revecore personnel
- Support and direct claims to all Revecore departments and client onsite analysts
- Attend client, department and company meetings
- Comply with federal and state laws, company and department policies and procedures
Skills and Experience
- Experience in an operational setting, preferably in managed care or hospital patient accounts
- High School diploma or equivalent
- Moderate computer proficiency including working knowledge of MS Excel, Word and Outlook
- Experience working with Medicare pricing software
- Experience working with ICD-9, CPT-4 and/or HCPCS coding systems
- Knowledge of insurance submittal procedures and medical forms (including UB04 and CMS1500)
- Experience performing account resolution with third party payors
- Accounts receivable collections form payors (no self-pay)
- Ability to effectively identify and communicate payor trends
- Organization and documentation skills to ensure timely follow-up and accurate record keeping
- Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division
- Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form
- Ability to present write routine correspondence (in English)
- Ability to present ideas on complex, detailed issues with ease
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Strong customer service orientation
- Excellent interpersonal and communication skills
- Strong team player
- Commitment to company values
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
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