Job description

The MTC Briefing Coordinator is responsible for managing a seamless onsite experience for all engagements and events taking place in Microsoft Technology Center in Denver, CO. The responsibilities for this role includes; industry client & stakeholder meetings, scheduling & logistics, SOP & best practices development. Cross collaboration with peers, management, VM, Stakeholders and MTC Staff to ensure continuity and prosperity of the Briefing Coordinator Program, the MTC’s and their customers.

JOB SUMMARY:

• Schedule all engagements and events in coordination with the Director and Technical Director
• Refresh all marketing and partner collateral and maintain inventory
• Update the engagement schedule on a daily basis and share it with the local facility Receptionist
• Handle updating the lobby video display that lists the MTC engagements and events
• Collect all the necessary information for MTC engagements/events with Account Managers (AM) and Lead Architects (LA) (time, date, catering, hotels, special requests, etc.)
• Maintain and update all internal MTC tools and applications:
• CRM Tool-
• create engagement, set internal conference calls between MTC assigned LA and AM, confirm, process and close engagements
• data entry of engagement and opportunity details
• process engagement logistics and documents
• Prepare all customer documents - sign-in sheets, door signage, catering, name badges and MSCompany Store Passes (if applicable) and post to the team portal site
• Coordinate the ordering of catering for all engagements/events, including the setup/breakdown and cleanup
• Manage all catering procurement details (coordination of delivery, collection of receipts, and recording billing information)
• Process all catering related expenses charged to AMEX meeting card and reconcile regularly through MSInvoice
• Handle the distribution and collection of the engagement evaluation forms; as well as entering feedback data into the MTC Tool
• Manage pre-engagement arrangements prior to the start of the meeting, which includes the cleaning and setup (meeting logistics –agenda, evaluations, tent cards, pad/pen, etc.) of the various MTC suites/rooms
• Provide concierge style service to all customers; meet and greet MTC customers as they arrive at reception and escort/direct them to their assigned suite/room as well as assist with any ad hoc requests (local restaurants/take out, hotels, theaters, etc)
• Participate in regular meetings with MTC Director and/or MTC Technical Director to discuss upcoming engagements/meetings

Qualifications

• Bachelor’s degree
• Extensive experience with Microsoft products and current on Microsoft Industry Trends. Highly proficient in MS Office including Outlook, Word, Excel, PowerPoint
• Able to quickly learn new tools/software
• 3-5 years’ experience in Customer Service
• 2 years planning experience. Experience planning business events – product releases, Trade shows, conferences, etc. If not large in size, must have experience planning several high-level events at once
• Extremely professional and client focused. Able to interact with all levels of business clients
• Strong interpersonal and hospitality / customer service skills.
• Excellent communication skills are a must (both verbal & written).
• Must be process oriented, organized and have attention to detail, yet also be flexible.
• Self-motivated and able to keep up in a strategic and fast paced environment.
• Independent, yet able to follow guidelines well and shows a good sense of judgment. Also able to work well on a team.
• Comfortable communicating with a global community; i.e. various cultures and languages.
• Organized and task driven. Strong documentation and communication skills.

Work Environment:

• Global \ World Class
• Executive Level Guests
• Business Professional
• High Discretion
• Limited Access
• Rapid Evolution and Change

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 3 years (Required)
• Event planning: 2 years (Required)

Work Location: One location

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.