POSITION SUMMARY

The Flight Follower (Dispatcher) performs job functions by application of 14CFR §91, §119 and §121, the company and departmental policies to expedite and ensure safety of flight.

COMPANY INFORMATION

Northern Air Cargo is a subsidiary of Northern Aviation Services and part of the Saltchuk family of companies. Our mission is to provide safe, reliable aviation services for our customers and create a place for employees to build long-term careers. Northern Air Cargo services customers in Alaska, Florida, Hawaii, South America and the Caribbean.

RESPONSIBILITIES

• Directly responsible for Operational Control of company aircraft according to FAR’s and Company procedures via chain of command through Director of Flight Operations.
• Plan each flight departure with the primary emphasis on safety, compliance and schedule continuity.
• Analyzes and evaluates information regarding weather and airport conditions in order to anticipate changes that may affect aircraft operations.
• Computes fuel requirements according to type of aircraft, distance, weather conditions, destination alternates(s) and FARs.
• Prepares flight plans and signs flight releases containing such information as maximum allowable takeoff and landing weights, weather reports, field conditions, METARs, TAFs, NOTAMs, PIREPs, and other information required for the safe completion of the flight.
• Assist the pilot in command of an aircraft with an emergency situation by providing any assistance necessary to ensure safe completion of the flight.
• Monitor the progress of each flight under Operational Control to ensure release compliance and update flight crew of significant changes to weather or flight plan and recommends alternative means in the interest of safety as needed.
• Authorized to delay or divert a flight if unsafe conditions pose a threat to the safety of the crew members, aircraft, cargo, or flight.
• Must be able to maintain competency, by passing all competency checks oral and written. Including recurrency training and general company training.
• Must be able to work a schedule accommodating a 24/7 operation with minimal supervision.
• Professionalism, accuracy, and excellent communication skills required.
• Contribute to a positive and productive work environment.
• Other duties as assigned.

POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) required.
• Must have a current U.S. FAA Aircraft Dispatcher Certificate issued by the Department of Transportation
• Must be at least 23 years of age per Federal Aviation Regulations (FARs.)
• Two year’s aircraft dispatch experience preferred.
• ETOPS experience preferred.
• International aircraft dispatching experience preferred.
• Must have ability to maintain competency.
• Must be able to pass all ground school written exam with 80% or Higher.
• Must be able to prioritize and be proactive in a fast-paced changing environment
• Need strong interpersonal skills and ability to interact productively with varied stakeholders.
• Ability to solve practical problems and deal with a variety of concrete and abstract variables.
• Must be proficient in a computer-based environment including Windows and web browsers.
• Must pass a pre-employment drug test, criminal background check, and TSA security threat assessment.

LANGUAGE AND COMMUNICATION SKILLS

• This role has a high-level of communication with flight crews, other members of the Systems Operations Control Center (SOCC) and other stakeholders.
• Ability to read and interpret a variety of technical information furnished in written, oral, mathematical and diagram form. This may include government regulations, company policies, etc.
• Draft routine business correspondence and reports.

WORK ENVIRONMENT

• Most work is performed in an office environment with normal range of indoor temperatures and adequate ventilation and lighting.

PHYSICAL EFFORT

• While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear.
• The employee is frequently required to use hand and fingers for computer input.

DISCLOSURE:

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

EQUAL OPPORTUNITY STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or status as a protected veteran. If you are a person with a disability needing assistance with the application process, please email RecruitingTeam@nac.aero.

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Northern Air Cargo (NAC) is part of Saltchuk which is a family of diversified transportation and distribution companies with a vision to serve our customers by being the best in North America. We value safety, reliability, and commitment to our organization - in a work environment where anyone would be proud for their children to work. To learn more about either NAC or Saltchuk, please visit www.nac.aero or www.saltchuk.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)