Job description

$500 Sign on Bonus & Company paid Orca card!

The Sound Hotel Seattle Belltown is looking to bring on an experienced Night Auditor either part-time or full-time to join our award winning team. This position is to provide efficient and courteous service to each customer and maximize room revenues during the overnight Audit shift, through accordance to standards, policies and position tasks set by the management team. Shift for this position is 11pm-7am or 11:15pm-7:15am.

ESSENTIAL JOB FUNCTIONS

The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

• Ensures accurate and timely daily audit of revenue generated by all retail outlets, and Hotel.
• Prepares financial reports and distributes to appropriate managers.
• Controls issuance and tracking of sensitive forms to ensure proper control of proprietary documents.
• Generates back up reports and analyzes discrepancies, rate variations, and credit reports.
• Completes audit shift check list tasks.
• Answering telephones and responding to requests are routine functions of this position.
• Promotes outstanding guest relations and performs other duties as assigned.
• Executes prompt, courteous and accurate guest check‐in and check‐out.
• Addresses questions or problems pertaining to Hotel rooms and rates.
• Maintains room security by providing effective key control and participates in matters relating to customer room security.
• Ensures that customer mail and messages are delivered promptly by overseeing mail and message delivery functions.
• Promotes participation in frequent guest program, and guest satisfaction surveys.
• Follows room inventory and monetary controls.
• Responds to and follows through with guest requests, exceeding expectations, following up with guest to ensure needs and expectations are met.
• Handles any guest compliments or complaints and act deemed necessary.
• Handles cash transactions and keeps a balanced bank.
• Prepares and processes end of day procedures.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains safe working conditions within department and Hotel.

KNOWLEDGE AND CRITICAL SKILLS

The individual holding this position must possess the following knowledge, skills and abilities:

• 2+ years Hotel Night Audit and/or 3+ years Hotel front desk experience required.
• Proof of authorization/eligibility to work in the United States, including High School Diploma or equivalent.
• 2 or 4‐year college degree a plus.
• Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to listen effectively and to speak English clearly to communicate with customers and team members.
• Ability to analyze information and make effective judgments.
• Proficiency in Microsoft Word, Outlook, Excel, and PMS systems knowledge is required.
• Valid drivers license is required

Amazing Benefits At A Glance:

$500 Sign on Bonus paid on day 30, 60, 90 & 120

· Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account

· Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match

· Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked

· Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

· Other benefits: Payactiv- same day pay up to $100 per pay period

· Career Growth Opportunities/ Manager Training Program

· Reduced Room Rates throughout the portfolio

· Third Party Perks (Movie Tickets, Attractions, Other)

· Employer paid Orca card after 30 days

Hilton Team Member Travel Program (Book Hilton hotels worldwide starting at $40!)

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift

Supplemental pay types:

• Signing bonus
• Tips

Ability to commute/relocate:

• Seattle, WA 98121: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you available to work 11pm-7am and/or 11:15pm-7:15am which may include weekends?

Experience:

• Night audit: 2 years (Required)
• Hotel experience: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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