Job description

• Responsible for running all overnight duties at the Front Desk.
• Complete Night Audit procedures from Fosse
• Always use guest name. Listen intently to each guest, focusing directly on them during each interaction.
• Use aggressive hospitality skills, which include:
• Smile and Greet every Guest
• Speak to the guest in a warm, friendly and courteous manner
• Display genuine and enthusiastic interest in the guest, pay complete attention
• Anticipate guest needs and be flexible in responding to them
• Be knowledgeable about your job
• LEARN to take ownership of guest problems and resolve them
• Maintain and promote Guest Hospitality at all times.
• Stock lobby Market on a daily basis.
• Ensure that equipment at the Front Desk is in working order. Failure of Front Desk equipment needs to be reported immediately.
• Be familiar with day-to-day selling strategy of rooms.
• Have knowledge of any and all promotions and/or current programs (i.e. Marriott Rewards, Hotel Packages) etc.
• Maintain a high standard of personal hygiene and be in proper uniform at all times.
• Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Southport, NC 28461: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.